.toast-container{position:fixed;top:24px;right:24px;z-index:1000;display:flex;flex-direction:column;gap:12px;pointer-events:none}.toast-message{pointer-events:auto;display:flex;align-items:center;justify-content:space-between;min-width:300px;max-width:600px;width:-moz-max-content;width:max-content;padding:16px;background-color:#fff;border-radius:8px;box-shadow:0 20px 25px -5px #0000001a,0 8px 10px -6px #0000001a;border:1px solid #f3f4f6;font-size:14px;color:#374151;transition:all .3s ease-in-out;animation:slideIn .3s ease-out forwards;gap:16px}.toast-content{display:flex;align-items:center;gap:12px}.toast-text{font-weight:500}.toast-close{background:transparent;border:none;color:#9ca3af;cursor:pointer;display:flex;align-items:center;justify-content:center;padding:4px;transition:color .2s}.toast-close:hover{color:#374151}@keyframes slideIn{0%{opacity:0;transform:translate(100%)}to{opacity:1;transform:translate(0)}}.tippy-box[data-animation=fade][data-state=hidden]{opacity:0}[data-tippy-root]{max-width:calc(100vw - 10px)}.tippy-box{position:relative;background-color:#333;color:#fff;border-radius:4px;font-size:14px;line-height:1.4;white-space:normal;outline:0;transition-property:transform,visibility,opacity}.tippy-box[data-placement^=top]>.tippy-arrow{bottom:0}.tippy-box[data-placement^=top]>.tippy-arrow:before{bottom:-7px;left:0;border-width:8px 8px 0;border-top-color:initial;transform-origin:center top}.tippy-box[data-placement^=bottom]>.tippy-arrow{top:0}.tippy-box[data-placement^=bottom]>.tippy-arrow:before{top:-7px;left:0;border-width:0 8px 8px;border-bottom-color:initial;transform-origin:center bottom}.tippy-box[data-placement^=left]>.tippy-arrow{right:0}.tippy-box[data-placement^=left]>.tippy-arrow:before{border-width:8px 0 8px 8px;border-left-color:initial;right:-7px;transform-origin:center left}.tippy-box[data-placement^=right]>.tippy-arrow{left:0}.tippy-box[data-placement^=right]>.tippy-arrow:before{left:-7px;border-width:8px 8px 8px 0;border-right-color:initial;transform-origin:center right}.tippy-box[data-inertia][data-state=visible]{transition-timing-function:cubic-bezier(.54,1.5,.38,1.11)}.tippy-arrow{width:16px;height:16px;color:#333}.tippy-arrow:before{content:"";position:absolute;border-color:transparent;border-style:solid}.tippy-content{position:relative;padding:5px 9px;z-index:1}.tippy-box[data-theme~=light]{color:#26323d;box-shadow:0 0 20px 4px #9aa1b126,0 4px 80px -8px #24282f40,0 4px 4px -2px #5b5e6926;background-color:#fff}.tippy-box[data-theme~=light][data-placement^=top]>.tippy-arrow:before{border-top-color:#fff}.tippy-box[data-theme~=light][data-placement^=bottom]>.tippy-arrow:before{border-bottom-color:#fff}.tippy-box[data-theme~=light][data-placement^=left]>.tippy-arrow:before{border-left-color:#fff}.tippy-box[data-theme~=light][data-placement^=right]>.tippy-arrow:before{border-right-color:#fff}.tippy-box[data-theme~=light]>.tippy-backdrop{background-color:#fff}.tippy-box[data-theme~=light]>.tippy-svg-arrow{fill:#fff}.tippy-box[data-placement^=top]>.tippy-svg-arrow{bottom:0}.tippy-box[data-placement^=top]>.tippy-svg-arrow:after,.tippy-box[data-placement^=top]>.tippy-svg-arrow>svg{top:16px;transform:rotate(180deg)}.tippy-box[data-placement^=bottom]>.tippy-svg-arrow{top:0}.tippy-box[data-placement^=bottom]>.tippy-svg-arrow>svg{bottom:16px}.tippy-box[data-placement^=left]>.tippy-svg-arrow{right:0}.tippy-box[data-placement^=left]>.tippy-svg-arrow:after,.tippy-box[data-placement^=left]>.tippy-svg-arrow>svg{transform:rotate(90deg);top:calc(50% - 3px);left:11px}.tippy-box[data-placement^=right]>.tippy-svg-arrow{left:0}.tippy-box[data-placement^=right]>.tippy-svg-arrow:after,.tippy-box[data-placement^=right]>.tippy-svg-arrow>svg{transform:rotate(-90deg);top:calc(50% - 3px);right:11px}.tippy-svg-arrow{width:16px;height:16px;fill:#333;text-align:initial}.tippy-svg-arrow,.tippy-svg-arrow>svg{position:absolute}.tippy-box[data-animation=shift-away][data-state=hidden]{opacity:0}.tippy-box[data-animation=shift-away][data-state=hidden][data-placement^=top]{transform:translateY(10px)}.tippy-box[data-animation=shift-away][data-state=hidden][data-placement^=bottom]{transform:translateY(-10px)}.tippy-box[data-animation=shift-away][data-state=hidden][data-placement^=left]{transform:translate(10px)}.tippy-box[data-animation=shift-away][data-state=hidden][data-placement^=right]{transform:translate(-10px)}.tippy-box{border-radius:6px;background-color:#1e293bcc;color:#fff}.tippy-box .tippy-content{padding:6px 12px}.tippy-popper[x-placement^=left] .tippy-arrow,.tippy-popper[x-placement^=right] .tippy-arrow{top:0;bottom:0;margin-top:auto;margin-bottom:auto}.tippy-popper[x-placement^=top] .tippy-arrow,.tippy-popper[x-placement^=bottom] .tippy-arrow{left:0;right:0;margin-left:auto;margin-right:auto}/*! tailwindcss v4.3.3 | MIT License | https://tailwindcss.com */@layer properties{@supports ((-webkit-hyphens:none) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-translate-x:0;--tw-translate-y:0;--tw-translate-z:0;--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-space-y-reverse:0;--tw-divide-y-reverse:0;--tw-border-style:solid;--tw-leading:initial;--tw-font-weight:initial;--tw-tracking:initial;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-outline-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial;--tw-backdrop-blur:initial;--tw-backdrop-brightness:initial;--tw-backdrop-contrast:initial;--tw-backdrop-grayscale:initial;--tw-backdrop-hue-rotate:initial;--tw-backdrop-invert:initial;--tw-backdrop-opacity:initial;--tw-backdrop-saturate:initial;--tw-backdrop-sepia:initial;--tw-duration:initial}}}:root{--sidebar-start:#f1f6fc;--sidebar-mid:#f1f6fc;--sidebar-end:#f1f6fc;--sbtop-start:#f1f6fc;--sbtop-end:#f1f6fc;--color-background:#fff7f6;--color-surface:#f7fafe;--color-surface-hover:#f1f6fc;--card:#fff;--color-text-primary:#2f3947;--color-text-secondary:#778394;--color-text-muted:#a5adba;--secondary:#d4deec;--neutral:#748094;--color-border:#e9eef5;--color-line-soft:#f0f4f8;--color-primary:#ff5753;--color-primary-hover:#ff6c4c;--color-primary-soft:#fff1ef;--brand-50:#fff8f7;--brand-100:#fff1ef;--brand-200:#ffd5ce;--color-brand-ink:#d64a43;--green:#55cc69;--green-deep:#3cb253;--green-soft:#eaf9ed;--purple:#7c85f6;--purple-deep:#636ee8;--purple-soft:#eff0ff;--pink:#f160d7;--pink-deep:#de47c3;--pink-soft:#fdebfa;--orange:#f8a23d;--orange-deep:#f38d2f;--orange-soft:#fff2e7;--cyan:#4fb4e9;--cyan-deep:#379fda;--cyan-soft:#eaf8fe;--color-success:#2e9c4b;--color-warning:#d07e2a;--color-danger:#d24a4a;--color-info:#2493c9;--st-open:#2493c9;--st-open-bg:#eaf8fe;--st-open-bd:#c6e8f8;--st-progress:#636ee8;--st-progress-bg:#eff0ff;--st-progress-bd:#d8dcfa;--st-hold:#d07e2a;--st-hold-bg:#fff2e7;--st-hold-bd:#f5dcc0;--st-answered:#2f7fe0;--st-answered-bg:#eaf4ff;--st-answered-bd:#c8e0fa;--st-closed:#2e9c4b;--st-closed-bg:#eaf9ed;--st-closed-bd:#c8ecd1;--st-assigned:#8e24aa;--st-assigned-bg:#f4e8f8;--st-assigned-bd:#e3c5ea;--st-reopened:#e53935;--st-reopened-bg:#fdecea;--st-reopened-bd:#f8c8c6;--tag-urgent:#d24a4a;--tag-urgent-bg:#fdecec;--tag-urgent-bd:#f5cdcd;--tag-high:#b57e1e;--tag-high-bg:#fff6e6;--tag-high-bd:#f0dcb0;--tag-normal:#67748c;--tag-normal-bg:#f1f4f9;--tag-normal-bd:#dde4ee;--radius-lg:12px;--radius-md:10px;--radius-sm:9px;--shadow-sm:0 8px 22px #39639114;--shadow-md:0 12px 30px #2452821a;--shadow-lg:0 24px 60px #173f6e29;--shadow-brand-glow:0 7px 16px #ff57533d;--control-height-md:42px;--control-height-sm:34px;--icon-btn:36px;--action-btn:34px;--sidebar-w:240px;--sidebar-slot:44px;--topbar-h:44px;--mobile-nav-h:72px;--z-base:1;--z-sticky:50;--z-sidebar:60;--z-dropdown:200;--z-drawer-overlay:800;--z-drawer:850;--z-modal-overlay:900;--z-modal:950;--z-toast:1000}[data-theme=dark]{--color-background:#111827;--color-surface:#1f2937;--color-surface-hover:#374151;--card:#1f2937;--color-text-primary:#f9fafb;--color-text-secondary:#9ca3af;--color-text-muted:#6b7280;--color-border:#374151;--color-line-soft:#4b5563}@layer theme{:root,:host{--font-sans:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--color-red-50:oklch(97.1% .013 17.38);--color-red-200:oklch(88.5% .062 18.334);--color-red-700:oklch(50.5% .213 27.518);--color-amber-50:oklch(98.7% .022 95.277);--color-amber-300:oklch(87.9% .169 91.605);--color-amber-600:oklch(66.6% .179 58.318);--color-green-50:oklch(98.2% .018 155.826);--color-green-200:oklch(92.5% .084 155.995);--color-green-500:oklch(72.3% .219 149.579);--color-green-700:oklch(52.7% .154 150.069);--color-emerald-50:oklch(97.9% .021 166.113);--color-emerald-100:oklch(95% .052 163.051);--color-emerald-400:oklch(76.5% .177 163.223);--color-emerald-500:oklch(69.6% .17 162.48);--color-emerald-600:oklch(59.6% .145 163.225);--color-emerald-700:oklch(50.8% .118 165.612);--color-emerald-800:oklch(43.2% .095 166.913);--color-blue-100:oklch(93.2% .032 255.585);--color-blue-600:oklch(54.6% .245 262.881);--color-blue-700:oklch(48.8% .243 264.376);--color-blue-800:oklch(42.4% .199 265.638);--color-rose-50:oklch(96.9% .015 12.422);--color-rose-600:oklch(58.6% .253 17.585);--color-slate-50:oklch(98.4% .003 247.858);--color-slate-100:oklch(96.8% .007 247.896);--color-slate-200:oklch(92.9% .013 255.508);--color-slate-300:oklch(86.9% .022 252.894);--color-slate-400:oklch(70.4% .04 256.788);--color-slate-500:oklch(55.4% .046 257.417);--color-slate-600:oklch(44.6% .043 257.281);--color-slate-700:oklch(37.2% .044 257.287);--color-slate-800:oklch(27.9% .041 260.031);--color-slate-900:oklch(20.8% .042 265.755);--color-white:#fff;--spacing:.25rem;--text-xs:.75rem;--text-xs--line-height:calc(1 / .75);--text-sm:.875rem;--text-sm--line-height:calc(1.25 / .875);--font-weight-normal:400;--font-weight-medium:500;--font-weight-semibold:600;--font-weight-bold:700;--font-weight-extrabold:800;--tracking-wider:.05em;--leading-tight:1.25;--leading-snug:1.375;--leading-relaxed:1.625;--radius-xs:.125rem;--radius-xl:.75rem;--animate-spin:spin 1s linear infinite;--animate-pulse:pulse 2s cubic-bezier(.4, 0, .6, 1) infinite;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;-moz-tab-size:4;-o-tab-size:4;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::-moz-placeholder{opacity:1}::placeholder{opacity:1}@supports (not (-webkit-appearance:-apple-pay-button)) or (contain-intrinsic-size:1px){::-moz-placeholder{color:currentColor}::placeholder{color:currentColor}@supports (color:color-mix(in lab,red,red)){::-moz-placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}::placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){-webkit-appearance:button;-moz-appearance:button;appearance:button}::file-selector-button{-webkit-appearance:button;-moz-appearance:button;appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.pointer-events-none{pointer-events:none}.collapse{visibility:collapse}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.inset-0{top:0;right:0;bottom:0;left:0}.top-1\/2{top:50%}.right-\[5px\]{right:5px}.z-\[2\]{z-index:2}.z-\[var\(--z-modal\)\]{z-index:var(--z-modal)}.z-\[var\(--z-modal-overlay\)\]{z-index:var(--z-modal-overlay)}.col-span-2{grid-column:span 2/span 2}.container{width:100%}@media (min-width:40rem){.container{max-width:40rem}}@media (min-width:48rem){.container{max-width:48rem}}@media (min-width:64rem){.container{max-width:64rem}}@media (min-width:80rem){.container{max-width:80rem}}@media (min-width:96rem){.container{max-width:96rem}}.m-0{margin:0}.mx-auto{margin-inline:auto}.mt-0\.5{margin-top:calc(var(--spacing) * .5)}.mt-1{margin-top:var(--spacing)}.mt-1\.5{margin-top:calc(var(--spacing) * 1.5)}.mt-3{margin-top:calc(var(--spacing) * 3)}.mt-\[1px\]{margin-top:1px}.mt-\[2px\]{margin-top:2px}.mt-\[4px\]{margin-top:4px}.mt-\[5px\]{margin-top:5px}.mr-1\.5{margin-right:calc(var(--spacing) * 1.5)}.mr-2{margin-right:calc(var(--spacing) * 2)}.mb-1{margin-bottom:var(--spacing)}.mb-2{margin-bottom:calc(var(--spacing) * 2)}.mb-\[6px\]{margin-bottom:6px}.mb-\[14px\]{margin-bottom:14px}.mb-\[18px\]{margin-bottom:18px}.ml-1{margin-left:var(--spacing)}.ml-auto{margin-left:auto}.box-border{box-sizing:border-box}.block{display:block}.contents{display:contents}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline{display:inline}.inline-block{display:inline-block}.inline-flex{display:inline-flex}.table{display:table}.\!h-3{height:calc(var(--spacing) * 3)!important}.\!h-3\.5{height:calc(var(--spacing) * 3.5)!important}.\!h-4{height:calc(var(--spacing) * 4)!important}.\!h-\[15px\]{height:15px!important}.\!h-\[18px\]{height:18px!important}.h-2\.5{height:calc(var(--spacing) * 2.5)}.h-3{height:calc(var(--spacing) * 3)}.h-3\.5{height:calc(var(--spacing) * 3.5)}.h-4{height:calc(var(--spacing) * 4)}.h-5{height:calc(var(--spacing) * 5)}.h-6{height:calc(var(--spacing) * 6)}.h-7{height:calc(var(--spacing) * 7)}.h-8{height:calc(var(--spacing) * 8)}.h-9{height:calc(var(--spacing) * 9)}.h-64{height:calc(var(--spacing) * 64)}.h-\[10px\]{height:10px}.h-\[11px\]{height:11px}.h-\[12px\]{height:12px}.h-\[13px\]{height:13px}.h-\[14px\]{height:14px}.h-\[15px\]{height:15px}.h-\[16px\]{height:16px}.h-\[17px\]{height:17px}.h-\[18px\]{height:18px}.h-\[19px\]{height:19px}.h-\[20px\]{height:20px}.h-\[21px\]{height:21px}.h-\[22px\]{height:22px}.h-\[24px\]{height:24px}.h-\[34px\]{height:34px}.h-auto{height:auto}.h-full{height:100%}.max-h-\[min\(90dvh\,860px\)\]{max-height:min(90dvh,860px)}.min-h-0{min-height:0}.min-h-\[44px\]{min-height:44px}.min-h-\[66px\]{min-height:66px}.min-h-\[calc\(100vh-140px\)\]{min-height:calc(100vh - 140px)}.\!w-3{width:calc(var(--spacing) * 3)!important}.\!w-3\.5{width:calc(var(--spacing) * 3.5)!important}.\!w-4{width:calc(var(--spacing) * 4)!important}.\!w-\[15px\]{width:15px!important}.\!w-\[18px\]{width:18px!important}.\!w-\[104px\]{width:104px!important}.w-1\/4{width:25%}.w-2\.5{width:calc(var(--spacing) * 2.5)}.w-3{width:calc(var(--spacing) * 3)}.w-3\.5{width:calc(var(--spacing) * 3.5)}.w-3\/4{width:75%}.w-4{width:calc(var(--spacing) * 4)}.w-5{width:calc(var(--spacing) * 5)}.w-6{width:calc(var(--spacing) * 6)}.w-7{width:calc(var(--spacing) * 7)}.w-8{width:calc(var(--spacing) * 8)}.w-9{width:calc(var(--spacing) * 9)}.w-14{width:calc(var(--spacing) * 14)}.w-\[10px\]{width:10px}.w-\[11px\]{width:11px}.w-\[12px\]{width:12px}.w-\[13px\]{width:13px}.w-\[14px\]{width:14px}.w-\[15px\]{width:15px}.w-\[16px\]{width:16px}.w-\[17px\]{width:17px}.w-\[18px\]{width:18px}.w-\[19px\]{width:19px}.w-\[20px\]{width:20px}.w-\[21px\]{width:21px}.w-\[22px\]{width:22px}.w-\[24px\]{width:24px}.w-\[34px\]{width:34px}.w-\[44px\]{width:44px}.w-\[92px\]{width:92px}.w-\[100px\]{width:100px}.w-\[130px\]{width:130px}.w-\[132px\]{width:132px}.w-\[140px\]{width:140px}.w-\[170px\]{width:170px}.w-auto{width:auto}.w-full{width:100%}.max-w-\[280px\]{max-width:280px}.max-w-\[440px\]{max-width:440px}.max-w-\[920px\]{max-width:920px}.min-w-0{min-width:0}.flex-1{flex:1}.flex-\[1_1_auto\]{flex:auto}.flex-shrink-0,.shrink-0{flex-shrink:0}.-translate-y-1\/2{--tw-translate-y: -50% ;translate:var(--tw-translate-x) var(--tw-translate-y)}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.animate-pulse{animation:var(--animate-pulse)}.animate-spin{animation:var(--animate-spin)}.cursor-default{cursor:default}.cursor-not-allowed{cursor:not-allowed}.cursor-pointer{cursor:pointer}.resize{resize:both}.list-none{list-style-type:none}.grid-cols-1{grid-template-columns:repeat(1,minmax(0,1fr))}.grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.flex-col{flex-direction:column}.flex-wrap{flex-wrap:wrap}.items-center{align-items:center}.items-start{align-items:flex-start}.justify-between{justify-content:space-between}.justify-center{justify-content:center}.justify-end{justify-content:flex-end}.gap-1{gap:var(--spacing)}.gap-1\.5{gap:calc(var(--spacing) * 1.5)}.gap-2{gap:calc(var(--spacing) * 2)}.gap-2\.5{gap:calc(var(--spacing) * 2.5)}.gap-3{gap:calc(var(--spacing) * 3)}.gap-4{gap:calc(var(--spacing) * 4)}.gap-6{gap:calc(var(--spacing) * 6)}.gap-8{gap:calc(var(--spacing) * 8)}.gap-\[2px\]{gap:2px}.gap-\[3px\]{gap:3px}.gap-\[6px\]{gap:6px}.gap-\[9px\]{gap:9px}.gap-\[10px\]{gap:10px}.gap-\[12px\]{gap:12px}.gap-\[14px\]{gap:14px}:where(.space-y-1>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(var(--spacing) * var(--tw-space-y-reverse));margin-block-end:calc(var(--spacing) * calc(1 - var(--tw-space-y-reverse)))}:where(.space-y-1\.5>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 1.5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 1.5) * calc(1 - var(--tw-space-y-reverse)))}:where(.space-y-2>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2) * calc(1 - var(--tw-space-y-reverse)))}:where(.space-y-3>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 3) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 3) * calc(1 - var(--tw-space-y-reverse)))}:where(.space-y-4>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 4) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 4) * calc(1 - var(--tw-space-y-reverse)))}:where(.space-y-5>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 5) * calc(1 - var(--tw-space-y-reverse)))}:where(.divide-y>:not(:last-child)){--tw-divide-y-reverse:0;border-bottom-style:var(--tw-border-style);border-top-style:var(--tw-border-style);border-top-width:calc(1px * var(--tw-divide-y-reverse));border-bottom-width:calc(1px * calc(1 - var(--tw-divide-y-reverse)))}:where(.divide-slate-100>:not(:last-child)){border-color:var(--color-slate-100)}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.overflow-hidden{overflow:hidden}.overflow-visible{overflow:visible}.overflow-x-auto{overflow-x:auto}.overflow-x-hidden{overflow-x:hidden}.overflow-y-auto{overflow-y:auto}.overscroll-contain{overscroll-behavior:contain}.rounded{border-radius:.25rem}.rounded-\[9px\]{border-radius:9px}.rounded-\[10px\]{border-radius:10px}.rounded-\[14px\]{border-radius:14px}.rounded-\[20px\]{border-radius:20px}.rounded-full{border-radius:3.40282e38px}.rounded-lg{border-radius:var(--radius-lg)}.rounded-md{border-radius:var(--radius-md)}.rounded-xl{border-radius:var(--radius-xl)}.rounded-t-lg{border-top-left-radius:var(--radius-lg);border-top-right-radius:var(--radius-lg)}.border{border-style:var(--tw-border-style);border-width:1px}.border-0{border-style:var(--tw-border-style);border-width:0}.border-2{border-style:var(--tw-border-style);border-width:2px}.border-t{border-top-style:var(--tw-border-style);border-top-width:1px}.border-b{border-bottom-style:var(--tw-border-style);border-bottom-width:1px}.border-b-2{border-bottom-style:var(--tw-border-style);border-bottom-width:2px}.\!border-\[var\(--green\,\#55cc69\)\]{border-color:var(--green,#55cc69)!important}.\!border-\[var\(--st-closed\)\]{border-color:var(--st-closed)!important}.\!border-\[var\(--tag-urgent\)\]{border-color:var(--tag-urgent)!important}.\!border-\[var\(--tag-urgent\,\#d24a4a\)\]{border-color:var(--tag-urgent,#d24a4a)!important}.border-\[\#C6E8F8\]{border-color:#c6e8f8}.border-\[\#C8ECD1\]{border-color:#c8ecd1}.border-\[\#DDE4EE\]{border-color:#dde4ee}.border-\[\#F0DCB0\]{border-color:#f0dcb0}.border-\[\#F5CDCD\]{border-color:#f5cdcd}.border-\[\#F5DCC0\]{border-color:#f5dcc0}.border-\[var\(--brand\)\]\/30{border-color:var(--brand)}@supports (color:color-mix(in lab,red,red)){.border-\[var\(--brand\)\]\/30{border-color:color-mix(in oklab,var(--brand) 30%,transparent)}}.border-brand-500{border-color:#ff4d4f}.border-green-200{border-color:var(--color-green-200)}.border-line-soft{border-color:var(--color-line-soft)}.border-red-200{border-color:var(--color-red-200)}.border-slate-200{border-color:var(--color-slate-200)}.border-transparent{border-color:#0000}.border-white\/30{border-color:#ffffff4d}@supports (color:color-mix(in lab,red,red)){.border-white\/30{border-color:color-mix(in oklab,var(--color-white) 30%,transparent)}}.border-white\/40{border-color:#fff6}@supports (color:color-mix(in lab,red,red)){.border-white\/40{border-color:color-mix(in oklab,var(--color-white) 40%,transparent)}}.border-t-\[var\(--brand\)\]{border-top-color:var(--brand)}.border-t-white{border-top-color:var(--color-white)}.bg-\[\#EAF8FE\]{background-color:#eaf8fe}.bg-\[\#EAF9ED\]{background-color:#eaf9ed}.bg-\[\#F1F4F9\]{background-color:#f1f4f9}.bg-\[\#FDECEC\]{background-color:#fdecec}.bg-\[\#FFF2E7\]{background-color:#fff2e7}.bg-\[\#FFF6E6\]{background-color:#fff6e6}.bg-\[rgba\(15\,39\,71\,0\.42\)\]{background-color:#0f27476b}.bg-amber-50{background-color:var(--color-amber-50)}.bg-blue-100{background-color:var(--color-blue-100)}.bg-brand-50{background-color:#fff1f0}.bg-brand-50\/40{background-color:#fff1f066}.bg-emerald-50{background-color:var(--color-emerald-50)}.bg-emerald-100{background-color:var(--color-emerald-100)}.bg-green-50{background-color:var(--color-green-50)}.bg-line-soft{background-color:var(--color-line-soft)}.bg-red-50{background-color:var(--color-red-50)}.bg-rose-50{background-color:var(--color-rose-50)}.bg-slate-50{background-color:var(--color-slate-50)}.bg-slate-100{background-color:var(--color-slate-100)}.bg-slate-900{background-color:var(--color-slate-900)}.bg-surface{background-color:var(--color-surface)}.bg-surface-hover{background-color:var(--color-surface-hover)}.bg-transparent{background-color:#0000}.bg-white{background-color:var(--color-white)}.fill-current{fill:currentColor}.stroke-\[2\.2\]{stroke-width:2.2px}.stroke-\[2\.5\]{stroke-width:2.5px}.stroke-\[2\.8\]{stroke-width:2.8px}.stroke-\[2\]{stroke-width:2px}.p-0{padding:0}.p-2\.5{padding:calc(var(--spacing) * 2.5)}.p-3{padding:calc(var(--spacing) * 3)}.p-3\.5{padding:calc(var(--spacing) * 3.5)}.p-4{padding:calc(var(--spacing) * 4)}.p-6{padding:calc(var(--spacing) * 6)}.p-\[14px_22px\]{padding:14px 22px}.p-\[17px_22px_15px\]{padding:17px 22px 15px}.p-\[20px_22px\]{padding:20px 22px}.p-\[40px_16px\]{padding:40px 16px}.px-1{padding-inline:var(--spacing)}.px-1\.5{padding-inline:calc(var(--spacing) * 1.5)}.px-2{padding-inline:calc(var(--spacing) * 2)}.px-3{padding-inline:calc(var(--spacing) * 3)}.px-3\.5{padding-inline:calc(var(--spacing) * 3.5)}.px-4{padding-inline:calc(var(--spacing) * 4)}.px-6{padding-inline:calc(var(--spacing) * 6)}.py-0\.5{padding-block:calc(var(--spacing) * .5)}.py-2{padding-block:calc(var(--spacing) * 2)}.py-4{padding-block:calc(var(--spacing) * 4)}.py-10{padding-block:calc(var(--spacing) * 10)}.\!pr-11{padding-right:calc(var(--spacing) * 11)!important}.pr-9{padding-right:calc(var(--spacing) * 9)}.pb-3{padding-bottom:calc(var(--spacing) * 3)}.pb-px{padding-bottom:1px}.text-center{text-align:center}.text-left{text-align:left}.text-right{text-align:right}.font-mono{font-family:var(--font-mono)}.text-sm{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}.text-xs{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height))}.\!text-\[12\.5px\]{font-size:12.5px!important}.text-\[9\.5px\]{font-size:9.5px}.text-\[10px\]{font-size:10px}.text-\[11\.5px\]{font-size:11.5px}.text-\[11px\]{font-size:11px}.text-\[12\.5px\]{font-size:12.5px}.text-\[12px\]{font-size:12px}.text-\[13px\]{font-size:13px}.text-\[14px\]{font-size:14px}.text-\[16px\]{font-size:16px}.text-\[22px\]{font-size:22px}.text-\[24px\]{font-size:24px}.leading-\[1\.2\]{--tw-leading:1.2;line-height:1.2}.leading-\[1\.3\]{--tw-leading:1.3;line-height:1.3}.leading-\[1\.6\]{--tw-leading:1.6;line-height:1.6}.leading-\[1\.25\]{--tw-leading:1.25;line-height:1.25}.leading-\[1\.45\]{--tw-leading:1.45;line-height:1.45}.leading-none{--tw-leading:1;line-height:1}.leading-relaxed{--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed)}.leading-snug{--tw-leading:var(--leading-snug);line-height:var(--leading-snug)}.leading-tight{--tw-leading:var(--leading-tight);line-height:var(--leading-tight)}.font-bold{--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold)}.font-extrabold{--tw-font-weight:var(--font-weight-extrabold);font-weight:var(--font-weight-extrabold)}.font-medium{--tw-font-weight:var(--font-weight-medium);font-weight:var(--font-weight-medium)}.font-normal{--tw-font-weight:var(--font-weight-normal);font-weight:var(--font-weight-normal)}.font-semibold{--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold)}.tracking-\[-0\.02em\]{--tw-tracking:-.02em;letter-spacing:-.02em}.tracking-wider{--tw-tracking:var(--tracking-wider);letter-spacing:var(--tracking-wider)}.break-words{overflow-wrap:break-word}.break-all{word-break:break-all}.whitespace-nowrap{white-space:nowrap}.text-\[\#2E9C4B\]{color:#2e9c4b}.text-\[\#2493C9\]{color:#2493c9}.text-\[\#67748C\]{color:#67748c}.text-\[\#B57E1E\]{color:#b57e1e}.text-\[\#D07E2A\]{color:#d07e2a}.text-\[\#D24A4A\]{color:#d24a4a}.text-\[\#ff4d4f\]{color:#ff4d4f}.text-amber-300{color:var(--color-amber-300)}.text-amber-600{color:var(--color-amber-600)}.text-blue-600{color:var(--color-blue-600)}.text-blue-700{color:var(--color-blue-700)}.text-blue-800{color:var(--color-blue-800)}.text-brand-500{color:#ff4d4f}.text-brand-600{color:#ea3838}.text-emerald-400{color:var(--color-emerald-400)}.text-emerald-500{color:var(--color-emerald-500)}.text-emerald-600{color:var(--color-emerald-600)}.text-emerald-700{color:var(--color-emerald-700)}.text-emerald-800{color:var(--color-emerald-800)}.text-faint{color:var(--color-text-muted)}.text-green-500{color:var(--color-green-500)}.text-green-700{color:var(--color-green-700)}.text-muted{color:var(--color-text-secondary)}.text-red-700{color:var(--color-red-700)}.text-rose-600{color:var(--color-rose-600)}.text-slate-200{color:var(--color-slate-200)}.text-slate-400{color:var(--color-slate-400)}.text-slate-500{color:var(--color-slate-500)}.text-slate-600{color:var(--color-slate-600)}.text-slate-700{color:var(--color-slate-700)}.text-slate-800{color:var(--color-slate-800)}.text-text{color:var(--color-text-primary)}.capitalize{text-transform:capitalize}.uppercase{text-transform:uppercase}.italic{font-style:italic}.underline{text-decoration-line:underline}.opacity-50{opacity:.5}.opacity-95{opacity:.95}.shadow-\[var\(--shadow-lg\)\]{--tw-shadow:var(--shadow-lg);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.shadow-sm{--tw-shadow:var(--shadow-sm);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.ring{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.outline{outline-style:var(--tw-outline-style);outline-width:1px}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.backdrop-blur-\[5px\]{--tw-backdrop-blur:blur(5px);-webkit-backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-all{transition-property:all;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-colors{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-shadow{transition-property:box-shadow;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-transform{transition-property:transform,translate,scale,rotate;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.duration-150{--tw-duration:.15s;transition-duration:.15s}.duration-200{--tw-duration:.2s;transition-duration:.2s}.select-none{-webkit-user-select:none;-moz-user-select:none;user-select:none}@media (hover:hover){.group-hover\:translate-x-0\.5:is(:where(.group):hover *){--tw-translate-x:calc(var(--spacing) * .5);translate:var(--tw-translate-x) var(--tw-translate-y)}.hover\:border-slate-300:hover{border-color:var(--color-slate-300)}.hover\:bg-slate-50:hover{background-color:var(--color-slate-50)}.hover\:bg-surface-hover:hover{background-color:var(--color-surface-hover)}.hover\:text-brand-700:hover{color:#c81e1e}.hover\:text-slate-900:hover{color:var(--color-slate-900)}.hover\:text-text:hover{color:var(--color-text-primary)}.hover\:opacity-80:hover{opacity:.8}.hover\:shadow-\[0_0_0_1px_var\(--brand-200\)\,0_2px_6px_rgba\(255\,87\,83\,0\.08\)\]:hover{--tw-shadow:0 0 0 1px var(--tw-shadow-color,var(--brand-200)), 0 2px 6px var(--tw-shadow-color,#ff575314);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}}.focus\:\!border-\[var\(--color-primary\)\]:focus{border-color:var(--color-primary)!important}.focus\:\!border-\[var\(--green\,\#55cc69\)\]:focus{border-color:var(--green,#55cc69)!important}.focus\:\!border-\[var\(--tag-urgent\,\#d24a4a\)\]:focus{border-color:var(--tag-urgent,#d24a4a)!important}.focus\:\!shadow-\[0_0_0_3px_rgba\(255\,87\,83\,0\.14\)\]:focus{--tw-shadow:0 0 0 3px var(--tw-shadow-color,#ff575324)!important;box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)!important}@media (min-width:40rem){.sm\:max-w-\[340px\]{max-width:340px}.sm\:grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.sm\:grid-cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}.sm\:flex-row{flex-direction:row}.sm\:items-center{align-items:center}.sm\:p-6{padding:calc(var(--spacing) * 6)}.sm\:text-\[15px\]{font-size:15px}.sm\:text-\[26px\]{font-size:26px}}@media (min-width:48rem){.md\:max-w-\[400px\]{max-width:400px}.md\:flex-row{flex-direction:row}.md\:items-start{align-items:flex-start}.md\:justify-start{justify-content:flex-start}.md\:gap-12{gap:calc(var(--spacing) * 12)}.md\:text-left{text-align:left}}@media (min-width:64rem){.lg\:sticky{position:sticky}.lg\:top-0{top:0}.lg\:grid-cols-\[minmax\(0\,1\.1fr\)_minmax\(0\,1fr\)\]{grid-template-columns:minmax(0,1.1fr) minmax(0,1fr)}}}#root{background:var(--card);width:100%;min-height:100vh;box-shadow:none;isolation:isolate;border-radius:0;align-items:stretch;gap:0;display:flex;overflow:visible}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-divide-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{50%{opacity:.5}}:root{--sidebar-start: #F1F6FC;--sidebar-mid: #F1F6FC;--sidebar-end: #F1F6FC;--sbtop-start: #F1F6FC;--sbtop-end: #F1F6FC;--color-background: #FFF7F6;--color-surface: #F7FAFE;--color-surface-hover: #F1F6FC;--card: #FFFFFF;--color-text-primary: #2F3947;--color-text-secondary: #778394;--color-text-muted: #A5ADBA;--secondary: #D4DEEC;--neutral: #748094;--color-border: #E9EEF5;--color-line-soft: #F0F4F8;--color-primary: #FF5753;--color-primary-hover: #FF6C4C;--color-primary-soft: #FFF1EF;--brand-50: #FFF8F7;--brand-100: #FFF1EF;--brand-200: #FFD5CE;--color-brand-ink: #D64A43;--green: #55CC69;--green-deep: #3CB253;--green-soft: #EAF9ED;--purple: #7C85F6;--purple-deep: #636EE8;--purple-soft: #EFF0FF;--pink: #F160D7;--pink-deep: #DE47C3;--pink-soft: #FDEBFA;--orange: #F8A23D;--orange-deep: #F38D2F;--orange-soft: #FFF2E7;--cyan: #4FB4E9;--cyan-deep: #379FDA;--cyan-soft: #EAF8FE;--color-success: #2E9C4B;--color-warning: #D07E2A;--color-danger: #D24A4A;--color-info: #2493C9;--st-open: #2493C9;--st-open-bg: #EAF8FE;--st-open-bd: #C6E8F8;--st-progress: #636EE8;--st-progress-bg: #EFF0FF;--st-progress-bd: #D8DCFA;--st-hold: #D07E2A;--st-hold-bg: #FFF2E7;--st-hold-bd: #F5DCC0;--st-answered: #2F7FE0;--st-answered-bg: #EAF4FF;--st-answered-bd: #C8E0FA;--st-closed: #2E9C4B;--st-closed-bg: #EAF9ED;--st-closed-bd: #C8ECD1;--st-assigned: #8E24AA;--st-assigned-bg: #F4E8F8;--st-assigned-bd: #E3C5EA;--st-reopened: #E53935;--st-reopened-bg: #FDECEA;--st-reopened-bd: #F8C8C6;--tag-urgent: #D24A4A;--tag-urgent-bg: #FDECEC;--tag-urgent-bd: #F5CDCD;--tag-high: #B57E1E;--tag-high-bg: #FFF6E6;--tag-high-bd: #F0DCB0;--tag-normal: #67748C;--tag-normal-bg: #F1F4F9;--tag-normal-bd: #DDE4EE;--radius-lg: 12px;--radius-md: 10px;--radius-sm: 9px;--shadow-sm: 0 8px 22px rgba(57,99,145,.08);--shadow-md: 0 12px 30px rgba(36,82,130,.1);--shadow-lg: 0 24px 60px rgba(23,63,110,.16);--shadow-brand-glow: 0 7px 16px rgba(255,87,83,.24);--control-height-md: 42px;--control-height-sm: 34px;--icon-btn: 36px;--action-btn: 34px;--sidebar-w: 240px;--sidebar-slot: 44px;--topbar-h: 44px;--mobile-nav-h: 72px;--z-base: 1;--z-sticky: 50;--z-sidebar: 60;--z-dropdown: 200;--z-drawer-overlay: 800;--z-drawer: 850;--z-modal-overlay: 900;--z-modal: 950;--z-toast: 1000}[data-theme=dark]{--color-background: #111827;--color-surface: #1F2937;--color-surface-hover: #374151;--card: #1F2937;--color-text-primary: #F9FAFB;--color-text-secondary: #9CA3AF;--color-text-muted: #6B7280;--color-border: #374151;--color-line-soft: #4B5563}:root{--sidebar-start: #f1f6fc;--sidebar-mid: #f1f6fc;--sidebar-end: #f1f6fc;--sbtop-start: #f1f6fc;--sbtop-end: #f1f6fc;--bg: #fff7f6;--surface: #f7fafe;--blue-acc: #ff5a54;--surface-2: #f1f6fc;--card: #ffffff;--text: #2f3947;--muted: #778394;--faint: #a5adba;--secondary: #d4deec;--neutral: #748094;--line: #e9eef5;--line-soft: #f0f4f8;--primary: #ff5753;--brand: #ff5753;--brand-600: #ff6c4c;--primary-soft: #fff1ef;--brand-50: #fff8f7;--brand-100: #fff1ef;--brand-200: #ffd5ce;--brand-ink: #d64a43;--green: #55cc69;--green-deep: #3cb253;--green-soft: #eaf9ed;--purple: #7c85f6;--purple-deep: #636ee8;--purple-soft: #eff0ff;--pink: #f160d7;--pink-deep: #de47c3;--pink-soft: #fdebfa;--orange: #f8a23d;--orange-deep: #f38d2f;--orange-soft: #fff2e7;--cyan: #4fb4e9;--cyan-deep: #379fda;--cyan-soft: #eaf8fe;--st-open: #2493c9;--st-open-bg: #eaf8fe;--st-open-bd: #c6e8f8;--st-progress: #636ee8;--st-progress-bg: #eff0ff;--st-progress-bd: #d8dcfa;--st-hold: #d07e2a;--st-hold-bg: #fff2e7;--st-hold-bd: #f5dcc0;--st-answered: #2f7fe0;--st-answered-bg: #eaf4ff;--st-answered-bd: #c8e0fa;--st-closed: #2e9c4b;--st-closed-bg: #eaf9ed;--st-closed-bd: #c8ecd1;--st-assigned: #8E24AA;--st-assigned-bg: #F4E8F8;--st-assigned-bd: #E3C5EA;--st-reopened: #E53935;--st-reopened-bg: #FDECEA;--st-reopened-bd: #F8C8C6;--tag-urgent: #d24a4a;--tag-urgent-bg: #fdecec;--tag-urgent-bd: #f5cdcd;--tag-high: #b57e1e;--tag-high-bg: #fff6e6;--tag-high-bd: #f0dcb0;--tag-normal: #67748c;--tag-normal-bg: #f1f4f9;--tag-normal-bd: #dde4ee;--warn-ink: #8a5a12;--radius: 12px;--radius-sm: 10px;--radius-xs: 9px;--shadow: 0 8px 22px rgba(57, 99, 145, .08);--shadow-md: 0 12px 30px rgba(36, 82, 130, .1);--shadow-lg: 0 24px 60px rgba(23, 63, 110, .16);--brand-glow: 0 7px 16px rgba(255, 87, 83, .24);--control-h: 42px;--control-sm: 34px;--icon-btn: 36px;--action-btn: 34px;--sidebar-w: 240px;--sidebar-slot: 44px;--topbar-h: 44px;--mobile-nav-h: 72px;--z-base: 1;--z-sticky: 50;--z-sidebar: 60;--z-dropdown: 200;--z-drawer-overlay: 800;--z-drawer: 850;--z-modal-overlay: 900;--z-modal: 950;--z-toast: 1000}*{margin:0;padding:0;box-sizing:border-box}html{font-size:16px;background:var(--card);scroll-behavior:smooth;margin:0;padding:0}html,body{max-width:100%;overflow-x:hidden;width:100%;height:100%}body.pre-auth .app,body.pre-auth .mobile-nav{display:none!important}body.pre-auth{overflow:hidden}body.authed #loginScreen{display:none!important}body{font-family:Inter,system-ui,-apple-system,sans-serif;background:var(--card);color:var(--text);font-size:13px;line-height:1.45;min-height:100vh;min-width:320px;margin:0;padding:0;-webkit-font-smoothing:antialiased}button{font-family:inherit;cursor:pointer}input,select,textarea{font-family:inherit;font-size:13px;color:var(--text);line-height:1.25}i[data-lucide]{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:16px;height:16px}svg.lucide,i[data-lucide]>svg{width:16px;height:16px;flex-shrink:0;display:inline-block;vertical-align:middle}:focus-visible{outline:2px solid var(--brand);outline-offset:1px;border-radius:4px}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:2px solid rgba(57,143,244,.6);outline-offset:2px}@media (prefers-reduced-motion: reduce){*{animation-duration:.001ms!important;transition-duration:.001ms!important}}.screen{display:none;min-width:0}.screen.show{display:block}.role-hide,.view-hide{display:none!important}.app{display:flex;align-items:stretch;gap:0;width:100%;background:var(--card);border-radius:0;box-shadow:none;overflow:hidden}.main{flex:1;min-width:0;min-height:0;display:flex;flex-direction:column;padding:0}.content{flex:1;width:100%;margin:0;min-height:0;padding:0 32px 32px;background:var(--card);border:0;border-radius:0;box-shadow:none;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:stable;isolation:isolate}.content::-webkit-scrollbar{width:10px}.content::-webkit-scrollbar-thumb{background:#d3e2f2;border-radius:99px;border:3px solid var(--card)}.content::-webkit-scrollbar-track{background:transparent}.sidebar{width:var(--sidebar-w);flex-shrink:0;position:relative;align-self:stretch;height:auto;min-height:0;display:flex;flex-direction:column;align-items:stretch;padding:0;background:linear-gradient(180deg,var(--sidebar-start) 0%,var(--sidebar-mid) 56%,var(--sidebar-end) 100%);border:0;border-radius:0;box-shadow:none;z-index:var(--z-sidebar);overflow:visible}.sb-top{flex:0 0 auto;display:flex;flex-direction:column;align-items:stretch;padding:20px 14px 18px;background:linear-gradient(180deg,var(--sbtop-start) 0%,var(--sbtop-end) 100%);border-radius:0 0 10px}.sb-brand{width:100%;height:auto;flex:0 0 auto;display:flex;align-items:center;justify-content:flex-start;gap:10px;padding:2px 8px 0;border-bottom:0}.sb-brand[role=button]{cursor:pointer;border-radius:11px;transition:background-color .15s ease,transform .15s ease}.sb-brand[role=button]:active{transform:translateY(1px)}.sb-brand[role=button]:focus-visible{outline:2px solid rgba(47,57,71,.55);outline-offset:3px}.sb-brand-name{display:block;font-size:13.5px;font-weight:800;letter-spacing:-.01em;color:#2f3947;line-height:1.2}.sb-brand-sub{display:block;font-size:10px;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:#2f394799;margin-top:2px}.sb-logo{width:36px;height:36px;border-radius:11px;background:#fff;color:var(--primary);display:flex;align-items:center;justify-content:center;font-size:0;position:relative;flex:0 0 36px;box-shadow:none}.sb-logo:before,.sb-logo:after{content:"";position:absolute;top:11px;bottom:11px;width:5px;background:var(--primary);border-radius:2px}.sb-logo:before{left:12px}.sb-logo:after{right:12px}.sb-nav{position:relative;flex:1 1 auto;min-height:0;width:100%;display:flex;flex-direction:column;align-items:stretch;gap:4px;padding:8px 13px 10px;overflow-y:auto;overflow-x:visible;scrollbar-width:none}.sb-pill{position:absolute;left:13px;top:0;display:block;height:var(--sidebar-slot);background:#fff;border-radius:999px 18px 18px 999px;box-shadow:none;opacity:0;pointer-events:none;z-index:0;will-change:transform;transform:translateY(0);transition:transform .26s cubic-bezier(.4,0,.2,1),width .2s ease,height .2s ease,opacity .16s ease}.sb-pill:before,.sb-pill:after{content:"";position:absolute;right:-1px;width:26px;height:26px;pointer-events:none;background:transparent}.sb-pill:before{top:-25px;border-bottom-right-radius:22px;box-shadow:9px 9px 0 9px #fff}.sb-pill:after{bottom:-25px;border-top-right-radius:22px;box-shadow:9px -9px 0 9px #fff}.sb-pill.on{opacity:1}.sb-nav::-webkit-scrollbar{display:none}.sb-section{display:none!important}.sb-item{position:relative;z-index:1;flex:0 0 auto;width:100%;min-height:var(--sidebar-slot);height:auto;display:flex;align-items:center;justify-content:flex-start;gap:10px;padding:7px 16px;border:none;background:transparent;border-radius:999px;color:#2f3947d9;font-size:10.75px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;white-space:normal;word-break:break-word;line-height:1.25;overflow:visible;text-align:left;transition:background-color .22s ease,color .22s ease,transform .22s ease,box-shadow .22s ease}.sb-item i,.sb-item svg{width:17px;height:17px;stroke-width:2;flex-shrink:0;display:block;transition:color .22s ease}.sb-item:hover{background:transparent;color:#2f3947;transform:none}.sb-item.active{background:transparent;color:var(--primary);transform:translate(2px);box-shadow:none}.sb-item.active i,.sb-item.active svg{stroke-width:2.2}.sb-item.active:hover{background:transparent;color:var(--primary)}.sb-item .sb-count{position:static;margin-left:auto;min-width:22px;height:18px;padding:0 6px;display:flex;align-items:center;justify-content:center;background:#ffffffeb;color:var(--primary);font-size:9.5px;font-weight:700;line-height:1;border-radius:999px;border:0}.sb-item.active .sb-count{background:var(--primary-soft);color:var(--primary)}.sb-item .sb-kbd{display:none}.sb-item[data-tip]:after{content:attr(data-tip);position:absolute;left:calc(100% + 14px);top:50%;transform:translateY(-50%);background:#253044;color:#fff;border-radius:9px;padding:6px 10px;font-size:11px;font-weight:600;white-space:nowrap;opacity:0;pointer-events:none;display:none;box-shadow:var(--shadow-md);transition:opacity .14s ease,transform .14s ease;z-index:var(--z-toast)}.sb-item[data-tip]:hover:after,.sb-item[data-tip]:focus-visible:after{opacity:1;transform:translateY(-50%) translate(2px)}.avatar{width:34px;height:34px;border-radius:50%;background:var(--brand);color:#fff;font-size:12px;font-weight:700;line-height:1;display:flex;align-items:center;justify-content:center;flex-shrink:0;text-align:center}.avatar,.shell-avatar,.rp-row .avatar{display:flex;align-items:center;justify-content:center;text-align:center;line-height:1;padding:0;text-transform:uppercase;font-weight:700;overflow:hidden}.avatar.a2{background:#0e7490}.avatar.a3{background:#6d28d9}.avatar.a4{background:#b45309}.avatar.a5{background:#15803d}.avatar.a6{background:#475569}.sb-foot{flex:0 0 auto;padding:8px 13px 16px;display:flex;flex-direction:column;gap:8px}.sb-foot-btn{display:flex;align-items:center;justify-content:flex-start;gap:8px;width:100%;height:40px;padding:0 16px;border:none;background:transparent;border-radius:999px;color:#2f3947d9;font-size:10.25px;font-weight:700;letter-spacing:.045em;text-transform:uppercase;line-height:1;white-space:nowrap;transition:background-color .22s ease,color .22s ease}.sb-foot-btn:hover{background:#2f394714;color:#2f3947}.sb-foot-btn i,.sb-foot-btn svg{width:16px;height:16px;flex:0 0 16px;margin:0}.sb-copy{font-size:9.5px;color:#2f394780;text-align:left;padding:0 16px;line-height:1.4}.role-pop{display:none;position:absolute;left:calc(100% + 16px);right:auto;top:0;bottom:auto;width:236px;max-width:min(280px,calc(100vw - 28px));max-height:min(360px,calc(100dvh - 40px));overflow-y:auto;background:var(--card);border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow-lg);padding:8px;z-index:var(--z-dropdown);color:var(--text);text-align:left;cursor:default}.role-pop.show{display:block}.role-pop .rp-head{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--faint);padding:7px 10px 6px}.rp-row{display:flex;gap:10px;align-items:center;width:100%;min-height:52px;padding:9px 10px;border:none;background:transparent;border-radius:12px;cursor:pointer;text-align:left}.rp-row:hover{background:var(--surface-2)}.rp-row.on{background:var(--primary-soft)}.rp-row .rp-name{display:block;font-weight:600;font-size:12px;color:var(--text)}.rp-row .rp-role{display:block;font-size:10.5px;color:var(--muted)}.shell-topbar{display:flex;align-items:center;gap:10px;min-height:52px;margin-bottom:14px;padding:12px 32px;margin-left:-32px;margin-right:-32px;border-bottom:1px solid var(--line-soft);position:sticky;top:0;z-index:var(--z-sticky, 100);background:var(--card, #ffffff)}.shell-topbar-spacer{display:none}.shell-search{margin-left:auto;margin-right:auto;display:inline-flex;align-items:center;gap:10px;height:var(--control-h);min-width:240px;max-width:360px;flex:1 1 280px;padding:0 18px;border-radius:999px;background:#fff;border:1px solid #d8e0ea;box-shadow:0 1px 2px #23324b0f;color:#5f6b7c;font-size:12.5px;font-weight:500;cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease}.shell-search:hover{border-color:var(--brand-200);box-shadow:0 2px 6px #23324b14}.shell-search:focus-visible{border-color:var(--brand)}.shell-search i,.shell-search svg{width:15px;height:15px;color:var(--muted);flex-shrink:0}.shell-topbar .icon-btn{width:var(--control-h);height:var(--control-h);border-radius:50%;border:none;background:transparent;color:#7b8797}.shell-topbar .icon-btn:hover{background:var(--primary-soft);color:var(--primary);border:none}@media (min-width: 641px){.shell-search+.icon-btn{display:none}}.shell-avatar{width:var(--control-h);height:var(--control-h);border-radius:50%;background:linear-gradient(135deg,var(--brand),var(--brand-600));color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 8px 18px #ff575338}.shell-avatar.a2{background:#0e7490;box-shadow:0 8px 18px #0e749038}.shell-avatar.a3{background:#6d28d9;box-shadow:0 8px 18px #6d28d938}.shell-avatar.a4{background:#b45309;box-shadow:0 8px 18px #b4530938}.shell-avatar.a5{background:#15803d;box-shadow:0 8px 18px #15803d38}.shell-avatar.a6{background:#475569;box-shadow:0 8px 18px #47556938}.mobile-nav{display:none}.mobile-nav-item{border:0;background:transparent;color:#8a96a8;min-width:52px;height:58px;padding:6px 8px;border-radius:15px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;font-family:inherit;font-size:9.5px;font-weight:600}.mobile-nav-item i,.mobile-nav-item svg{width:19px;height:19px}.mobile-nav-item.active{color:var(--brand);background:var(--primary-soft)}.page-head{display:flex;align-items:flex-start;gap:12px;min-height:44px;margin-bottom:18px;flex-wrap:wrap}.page-title{font-size:24px;font-weight:700;letter-spacing:-.02em;line-height:1.2}.page-sub{font-size:12px;color:var(--muted);margin-top:4px;line-height:1.45}.page-actions{margin-left:auto;display:flex;align-items:center;gap:9px;flex-wrap:wrap;row-gap:9px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:var(--control-h);min-height:var(--control-h);padding:0 15px;border:1px solid transparent;border-radius:var(--radius-sm);font-size:12.5px;font-weight:650;white-space:nowrap;box-sizing:border-box}.btn i,.btn svg{width:15px;height:15px;stroke-width:2.1}.btn-primary{background:var(--brand);color:#fff;box-shadow:var(--brand-glow)}.btn-primary:hover{background:var(--brand-600)}.btn-primary:disabled{background:var(--brand-200);box-shadow:none;cursor:not-allowed}.btn-secondary{background:var(--card);border:1px solid var(--line);color:var(--text);box-shadow:0 1px 2px #0000000d}.btn-secondary:hover:not(:disabled){background:var(--surface-2);border-color:#cbd5e1}.btn-secondary:disabled{opacity:.5;cursor:not-allowed;background:var(--surface-2);color:var(--muted)}.btn-outline{background:var(--card);border-color:var(--line);color:var(--text)}.btn-outline:hover{background:var(--surface-2)}.btn-ghost{background:transparent;color:var(--muted)}.btn-ghost:hover{background:var(--surface-2);color:var(--text)}.btn-danger-outline{background:var(--card);border-color:var(--tag-urgent-bd);color:var(--tag-urgent)}.btn-danger-outline:hover{background:var(--tag-urgent-bg)}.btn-sm{height:var(--control-sm);min-height:var(--control-sm);padding:0 11px;font-size:11.5px;border-radius:var(--radius-xs)}.btn-sm i,.btn-sm svg{width:14px;height:14px}.icon-btn{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;width:var(--icon-btn);height:var(--icon-btn);border:1px solid var(--line);border-radius:var(--radius-xs);background:var(--card);color:var(--muted);box-sizing:border-box}.icon-btn:hover{background:var(--primary-soft);color:var(--brand);border-color:var(--brand-200)}.icon-btn i,.icon-btn svg{width:15px;height:15px;stroke-width:2.1}.table-tools{display:flex;align-items:center;justify-content:flex-start;gap:8px;padding:12px 16px;border-bottom:1px solid var(--line-soft);flex-wrap:wrap}.table-tools .search-wrap{flex:0 1 300px;max-width:300px;min-width:200px}.table-tools .search-wrap .input{height:var(--control-h)}.table-tools>.tt-wrap{margin-left:auto}.table-tools>.tt-wrap~.tt-wrap{margin-left:0}.tt-wrap{position:relative;display:inline-flex}.icon-btn.tt-on{background:var(--primary-soft);color:var(--brand);border-color:var(--brand-200)}.tt-count{position:absolute;top:-6px;right:-6px;min-width:16px;height:16px;padding:0 4px;border-radius:999px;background:var(--brand);color:#fff;font-size:9.5px;font-weight:700;display:none;align-items:center;justify-content:center;line-height:1}.tt-count.show{display:inline-flex}.tt-pop{position:absolute;top:calc(100% + 6px);right:0;left:auto;z-index:60;min-width:180px;background:var(--card);border:1px solid var(--line);border-radius:var(--radius-sm);box-shadow:var(--shadow-md);padding:6px;display:none}.tt-pop.tt-left{left:0;right:auto}.tt-pop.show{display:block}.tt-pop.tt-filter{min-width:240px;padding:14px}.tt-filter-head{display:flex;align-items:center;justify-content:space-between;margin:0 0 12px}.tt-filter-head .tt-filter-title{font-size:12px;font-weight:700;color:var(--text)}.tt-filter-head .tt-clear{border:0;background:transparent;color:var(--brand);font-size:11px;font-weight:600;cursor:pointer;padding:2px 4px;border-radius:var(--radius-xs)}.tt-filter-head .tt-clear:hover{background:var(--primary-soft)}.tt-filter-grid{display:flex;flex-direction:column;gap:11px}.tt-filter-grid label{display:block;font-size:10.5px;font-weight:700;color:var(--muted);margin-bottom:5px;text-transform:uppercase;letter-spacing:.04em}.tt-filter-grid select{width:100%;height:40px;min-height:40px;border-radius:12px;padding:9px 34px 9px 14px;background-position:right 12px center}.tt-menu-item{display:flex;align-items:center;gap:9px;width:100%;padding:8px 10px;border:0;border-radius:var(--radius-xs);background:transparent;color:var(--text);font-size:12.5px;font-weight:600;cursor:pointer;text-align:left}.tt-menu-item:hover{background:var(--surface-2);color:var(--brand)}.tt-menu-item i,.tt-menu-item svg{width:15px;height:15px;stroke-width:2.1;color:var(--muted)}.tt-menu-item:hover i,.tt-menu-item:hover svg{color:var(--brand)}.tt-menu-label{font-size:10px;font-weight:700;color:var(--faint);text-transform:uppercase;letter-spacing:.05em;padding:4px 10px 2px}@media (max-width: 560px){.table-tools .search-wrap{flex:1 1 100%;max-width:none}.table-tools>.tt-wrap{margin-left:0}}.card,.form-section,.submit-bar,.kb-stat{background:var(--card);border:none;border-radius:var(--radius);box-shadow:var(--shadow);overflow:visible}.card-head{display:flex;align-items:center;gap:10px;min-height:50px;padding:14px 17px 10px;border-bottom:0;border-radius:var(--radius) var(--radius) 0 0}.card-title{font-size:15px;font-weight:700;letter-spacing:-.01em;color:#33415a}.card-sub{font-size:11.5px;color:var(--muted)}.card-body{padding:17px}.field{margin-bottom:14px}.field label{display:block;font-size:12px;font-weight:600;margin-bottom:6px}.field label .req{color:var(--brand)}.field .hint{font-size:11.5px;color:var(--muted);margin-top:5px;display:flex;align-items:flex-start;gap:6px;line-height:1.45}.field .hint i,.field .hint svg{width:13px;height:13px;flex:0 0 13px;margin-top:1px;vertical-align:middle}.field .error-msg{display:none;font-size:11.5px;color:var(--tag-urgent);margin-top:5px;align-items:flex-start;gap:6px}.field .error-msg i,.field .error-msg svg{width:13px;height:13px;flex:0 0 13px;margin-top:1px}.field.has-error .error-msg{display:flex}.field.has-error .input,.field.has-error select{border-color:var(--tag-urgent)}.input,select.input,textarea.input,.filter-bar select{width:100%;height:var(--control-h);min-height:var(--control-h);border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--card);padding:9px 12px;font-size:13px;box-sizing:border-box}.input:hover,select.input:hover,textarea.input:hover,.filter-bar select:hover{border-color:var(--brand-200)}.input:focus,select.input:focus,textarea.input:focus,.filter-bar select:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #398ff429}.input[readonly],.input.readonly{background:var(--surface-2);color:var(--muted);border-style:dashed;cursor:default}.input:disabled,select.input:disabled,textarea.input:disabled{background:var(--surface-2);color:var(--faint);cursor:not-allowed}textarea.input{height:auto;min-height:84px;resize:vertical;line-height:1.5}select,select.input,.filter-bar select{appearance:none;-webkit-appearance:none;-moz-appearance:none;background-image:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="%23748094" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="m6 9 6 6 6-6"/></svg>');background-repeat:no-repeat;background-position:right 12px center;padding-right:36px;line-height:22px}.filter-bar select{color:var(--text)}select.input.seg-select{width:auto;min-width:0;height:34px;min-height:34px;padding:0 32px 0 12px;font-size:12px;color:var(--text);background-position:right 10px center;line-height:34px}.search-wrap{position:relative;flex:1;min-width:240px}#screen-kb .filter-bar .search-wrap,#screen-performance .perf-toolbar .search-wrap,#screen-departments .filter-bar .search-wrap{flex:0 1 300px;max-width:300px;min-width:200px}@media (max-width: 560px){#screen-kb .filter-bar .search-wrap,#screen-performance .perf-toolbar .search-wrap,#screen-departments .filter-bar .search-wrap{flex:1 1 100%;max-width:none}}.search-wrap>i,.search-wrap>i[data-lucide],.search-wrap>svg{position:absolute;left:14px;top:50%;transform:translateY(-50%);width:16px;height:16px;color:var(--faint);pointer-events:none;z-index:2}.search-wrap .input{height:var(--control-h);padding-left:42px;border-radius:var(--radius-sm)}.search-wrap .input::-moz-placeholder{color:var(--faint)}.search-wrap .input::placeholder{color:var(--faint)}.badge{display:inline-flex;align-items:center;gap:5px;min-height:24px;padding:3px 9px;font-size:11px;font-weight:600;line-height:1;border-radius:999px;border:1px solid transparent;white-space:nowrap;vertical-align:middle}.badge .dot{width:6px;height:6px;border-radius:50%;background:currentColor}.badge.st-open{color:var(--st-open);background:var(--st-open-bg);border-color:var(--st-open-bd)}.badge.st-progress{color:var(--st-progress);background:var(--st-progress-bg);border-color:var(--st-progress-bd)}.badge.st-hold{color:var(--st-hold);background:var(--st-hold-bg);border-color:var(--st-hold-bd)}.badge.st-answered{color:var(--st-answered);background:var(--st-answered-bg);border-color:var(--st-answered-bd)}.badge.st-closed{color:var(--st-closed);background:var(--st-closed-bg);border-color:var(--st-closed-bd)}.badge.tag-urgent{color:var(--tag-urgent);background:var(--tag-urgent-bg);border-color:var(--tag-urgent-bd)}.badge.tag-high{color:var(--tag-high);background:var(--tag-high-bg);border-color:var(--tag-high-bd)}.badge.tag-normal{color:var(--tag-normal);background:var(--tag-normal-bg);border-color:var(--tag-normal-bd)}.badge.neutral{color:var(--muted);background:var(--surface-2);border-color:var(--line)}.badge.internal{color:var(--warn-ink);background:#fffbeb;border-color:#fde68a}.badge.active-status{color:var(--st-closed);background:var(--st-closed-bg);border-color:var(--st-closed-bd)}.badge.archived{color:var(--faint);background:var(--surface-2);border-color:var(--line)}.tooltip-anchor{position:relative;cursor:help;border-bottom:1px dotted var(--faint)}.tooltip-anchor .tip{display:none;position:absolute;bottom:calc(100% + 7px);left:50%;transform:translate(-50%);background:#253044;color:#f9fafb;font-size:11px;font-weight:500;line-height:1.45;padding:8px 10px;border-radius:7px;width:230px;z-index:var(--z-toast);box-shadow:var(--shadow-lg)}.tooltip-anchor:hover .tip,.tooltip-anchor:focus .tip,.tooltip-anchor:focus-within .tip{display:block}.card:has(.table-wrap){overflow:hidden}@supports not selector(:has(*)){#screen-tickets .card,#screen-kb .card,#screen-settings .card{overflow:hidden}}.table-wrap{position:relative;width:100%;overflow-x:auto;overflow-y:hidden;scrollbar-gutter:auto;overscroll-behavior-x:contain}.table-wrap::-webkit-scrollbar{height:9px}.table-wrap::-webkit-scrollbar-thumb{background:#cbdcee;border-radius:99px;border:2px solid var(--card)}.table-wrap::-webkit-scrollbar-track{background:var(--card)}table.data{width:100%;min-width:100%;margin:0;table-layout:fixed;border-collapse:collapse;border-spacing:0;font-size:12.5px}table.data td:not(.actions){overflow:hidden;text-overflow:ellipsis}table.data th{font-size:11px;font-weight:600;letter-spacing:.02em;text-transform:none;color:#7b8797;text-align:left;padding:10px 14px;line-height:1.2;background:var(--card);border-bottom:1px solid #edf2f7;white-space:nowrap;position:sticky;top:0;z-index:3}table.data td{padding:11px 14px;border-bottom:1px solid #f0f3f7;vertical-align:middle;background:var(--card);line-height:1.45;color:#3b4655;font-size:12px}table.data tbody tr{height:50px}table.data tbody tr:hover td{background:#f8fbff}table.data tbody tr:last-child td{border-bottom:none}table.data td .cell-main{font-size:12.75px;font-weight:650;line-height:1.35}table.data td .cell-sub{font-size:11.5px;line-height:1.45;color:var(--muted);margin-top:5px}table.data .badge{font-size:11px}.tid{color:var(--brand);font-weight:650;cursor:pointer;white-space:nowrap}.tid:hover{text-decoration:underline}.checkbox{width:15px;height:15px;accent-color:var(--brand)}.unassigned{color:var(--faint);font-style:italic;white-space:nowrap}.sla-flag{font-size:11px;color:var(--tag-urgent);font-weight:600;display:flex;align-items:center;gap:6px;margin-top:5px}.sla-flag i,.sla-flag svg{width:12px;height:12px}#screen-tickets .tickets-table th:first-child,#screen-tickets .tickets-table td:first-child{text-align:center}table.data th.actions{text-align:right;vertical-align:middle;padding:11px 14px 11px 8px}table.data td.actions{display:table-cell;vertical-align:middle;text-align:right;white-space:nowrap;padding:12px 14px 12px 8px}.table-action-row{display:inline-flex;align-items:center;justify-content:flex-end;gap:8px;width:-moz-max-content;width:max-content;max-width:100%;margin-left:auto;min-height:var(--action-btn)}.table-action-row>*{flex:0 0 auto}.table-action-row .tooltip-anchor{display:inline-flex;align-items:center;justify-content:center;border:none;position:relative}.table-action-row .btn,.table-action-row .icon-btn,.table-action-row .tooltip-anchor>.btn{width:var(--action-btn);height:var(--action-btn);min-width:var(--action-btn);min-height:var(--action-btn);padding:0;margin:0;gap:0;border-radius:var(--radius-xs);display:inline-flex;align-items:center;justify-content:center;font-size:0;line-height:0;background:var(--card);border:1px solid var(--line);color:var(--muted)}.table-action-row .btn i,.table-action-row .icon-btn i,.table-action-row .tooltip-anchor>.btn i,.table-action-row .btn svg,.table-action-row .icon-btn svg,.table-action-row .tooltip-anchor>.btn svg{width:16px;height:16px;margin:0;stroke-width:2.1;flex-shrink:0;display:block}.table-action-row .btn:hover,.table-action-row .icon-btn:hover,.table-action-row .tooltip-anchor>.btn:hover{background:var(--primary-soft);border-color:var(--brand-200);color:var(--brand)}.table-action-row .btn-danger-outline{border-color:var(--tag-urgent-bd);color:var(--tag-urgent)}.table-action-row .btn-danger-outline:hover{background:var(--tag-urgent-bg);border-color:var(--tag-urgent-bd);color:var(--tag-urgent)}.table-action-row .tip{white-space:nowrap;left:auto;right:0;transform:none}.table-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:13px 16px;border-top:1px solid var(--line-soft);font-size:11.5px;color:var(--muted)}.pager{margin-left:auto;display:flex;gap:5px}.pager button{min-width:32px;height:32px;border-radius:var(--radius-xs);border:1px solid var(--line);background:var(--card);font-size:12px;color:var(--muted)}.pager button.on{background:var(--brand);border-color:var(--brand);color:#fff;font-weight:700}.pager button:hover:not(.on){background:var(--surface-2)}.foot-left{display:flex;align-items:center;gap:12px;flex-wrap:wrap;min-width:0}.rows-per-page{display:inline-flex;align-items:center;gap:8px;font-size:11.5px;color:var(--muted);white-space:nowrap}.rows-per-page select{width:auto;min-width:0;height:var(--control-sm);min-height:var(--control-sm);padding:0 30px 0 11px;font-size:12px;color:var(--text);line-height:var(--control-sm);border:1px solid var(--line);border-radius:var(--radius-xs);background-color:var(--card);background-position:right 9px center;box-sizing:border-box}.rows-per-page select:hover{border-color:var(--brand-200)}.rows-per-page select:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #398ff429}tr.rpp-hide{display:none}.filter-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:14px 16px;border-bottom:1px solid var(--line-soft);background:var(--card)}.filter-bar>*{min-width:0}.applied-chip{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;font-weight:600;border-radius:999px;padding:4px 7px 4px 11px;background:var(--primary-soft);color:var(--brand-ink);border:1px solid var(--brand-200)}.applied-chip button{border:none;background:transparent;color:inherit;display:flex;padding:1px;border-radius:50%}.applied-chip button:hover{background:var(--brand-200)}.applied-chip button i,.applied-chip button svg{width:11px;height:11px}.chips-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px 16px;border-bottom:1px solid var(--line-soft);background:var(--surface)}.chips-row .chips-label{font-size:11px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.bulk-bar{display:none;align-items:center;gap:10px;padding:10px 16px;background:var(--primary-soft);border-bottom:1px solid var(--brand-100);font-size:12.5px;color:var(--brand-ink);font-weight:600}.bulk-bar.show{display:flex}.empty-state{padding:40px 16px;text-align:center;color:var(--muted);font-size:12.5px}.empty-state .btn{margin-top:12px}.kpi-row{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:20px;align-items:stretch}.kpi-card{position:relative;min-height:136px;padding:15px 16px 13px;display:flex;flex-direction:column;text-align:left;overflow:hidden;border:0;border-radius:12px;color:#fff;cursor:pointer;transition:box-shadow .12s,transform .12s;text-shadow:0 1px 2px rgba(0,0,0,.28)}.kpi-card:hover{transform:translateY(-2px)}.kpi-card.c-open{background:linear-gradient(135deg,#c62828,#ec5147);box-shadow:0 10px 24px #c6282847}.kpi-card.c-progress{background:linear-gradient(135deg,#ec5147,#f06a3a);box-shadow:0 10px 24px #ec514747}.kpi-card.c-hold{background:linear-gradient(135deg,#d94f6d,#f29aaa);box-shadow:0 10px 24px #d94f6d47}.kpi-card.c-answered{background:linear-gradient(135deg,#e58a1f,#f3b63f);box-shadow:0 10px 24px #e58a1f47}.kpi-card.c-closed{background:linear-gradient(135deg,#8f302b,#c4513f);box-shadow:0 10px 24px #8f302b4d}.kpi-card:hover.c-open{box-shadow:0 14px 30px #c6282861}.kpi-card:hover.c-progress{box-shadow:0 14px 30px #ec514761}.kpi-card:hover.c-hold{box-shadow:0 14px 30px #d94f6d61}.kpi-card:hover.c-answered{box-shadow:0 14px 30px #e58a1f61}.kpi-card:hover.c-closed{box-shadow:0 14px 30px #8f302b66}.kpi-ic{position:absolute;top:13px;right:13px;width:34px;height:34px;border-radius:50%;background:#ffffff38;color:#fff;display:flex;align-items:center;justify-content:center}.kpi-ic i,.kpi-ic svg{width:16px;height:16px;stroke-width:2.1}.kpi-name{min-height:22px;font-size:12px;font-weight:600;color:#ffffffeb;display:flex;align-items:center;gap:6px;padding-right:44px}.kpi-name .dot{display:none}.kpi-card .tooltip-anchor{border-bottom-color:#ffffff8c;color:inherit}.kpi-month{font-size:27px;font-weight:700;letter-spacing:-.02em;line-height:1;margin:7px 0 0;color:#fff}.kpi-month small{display:block;margin-top:5px;font-size:9.5px;font-weight:600;color:#ffffffbf;letter-spacing:.05em;text-transform:uppercase;line-height:1.2}.kpi-split{margin-top:auto;padding-top:10px;display:grid;grid-template-columns:1fr 1fr;gap:8px}.kpi-split>div:last-child{padding-left:12px;border-left:1px solid rgba(255,255,255,.35)}.kpi-split .k{font-size:10px;color:#ffffffbf}.kpi-split .v{font-size:13.5px;font-weight:650;margin-top:1px;color:#fff}.kpi-split .daily .v{font-size:16px;font-weight:800}.c-open .daily .v,.c-progress .daily .v,.c-hold .daily .v,.c-answered .daily .v,.c-closed .daily .v{color:#fff}.dash-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(320px,.85fr);gap:18px;margin-bottom:18px;align-items:stretch}.dash-grid>.card{display:flex;flex-direction:column;height:100%;min-width:0}.dash-grid>.card .card-body{flex:1;min-height:0}.vbar-legend{display:flex;align-items:center;gap:14px}.vbar-key{display:inline-flex;align-items:center;gap:6px;font-size:11px;color:var(--muted);font-weight:600}.vbar-key .sw{width:8px;height:8px;border-radius:50%;flex-shrink:0}.vbar-plot{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;align-items:end;gap:6px;height:230px;padding:8px 6px 0;background:repeating-linear-gradient(to top,transparent 0 55px,var(--line-soft) 55px 56px) bottom/100% calc(100% - 8px) no-repeat}.vbar-group{display:flex;align-items:flex-end;justify-content:center;gap:5px;height:100%;padding:0 4px;cursor:pointer;border-radius:8px}.vbar-group:hover{background:var(--surface)}.vbar{width:11px;border-radius:99px 99px 3px 3px;min-height:6px;transition:filter .12s}.vbar.created{background:var(--blue-acc)}.vbar.closed{background:var(--orange)}.vbar-group:hover .vbar{filter:brightness(.94)}.vbar-x{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;gap:6px;padding:8px 6px 4px;border-top:1px solid var(--line-soft);margin-top:2px}.vbar-x span{text-align:center;font-size:10px;color:var(--faint);white-space:nowrap}.donut-card{margin-top:0;border-radius:15px;box-shadow:var(--shadow);position:relative;z-index:1;overflow:hidden}.donut-card .card-head{flex:0 0 auto;min-height:66px;padding:14px 17px 10px}.donut-card .card-body{min-height:0}.seg{display:inline-flex;align-items:center;border:none;border-radius:0;background:transparent;padding:0;gap:16px}.seg button{border:none;background:transparent;padding:6px 1px 5px;font-size:11.5px;font-weight:600;color:var(--muted);border-radius:0;border-bottom:2px solid transparent;transition:color .16s ease,border-color .16s ease}.seg button:hover{color:var(--text)}.seg button.on{background:transparent;color:var(--brand);border-bottom-color:var(--brand);font-weight:700}.seg-tabs{margin-right:6px}.bar-row{display:grid;grid-template-columns:112px minmax(120px,1fr) 38px;align-items:center;gap:10px;min-height:26px;padding:4px 6px;cursor:pointer;border-radius:7px}.bar-row:hover{background:var(--surface-2)}.bar-label{font-size:11.25px;color:var(--muted);text-align:right;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bar-track{display:block;height:12px;background:var(--surface-2);border-radius:5px;overflow:hidden}.bar-fill{display:block;height:100%;background:var(--brand);border-radius:5px;transition:width .5s ease}.bar-row:hover .bar-fill{background:var(--brand-600)}.bar-row.other .bar-fill{background:var(--faint)}.bar-val{font-size:11.5px;font-weight:600;text-align:right}.donut-wrap{display:grid;grid-template-rows:minmax(170px,1fr) auto;justify-items:center;align-items:center;gap:10px;height:100%;padding:8px 18px 16px}.donut-wrap svg{width:160px;height:160px;max-width:100%;flex:0 0 auto}#donutSegs circle{stroke-linecap:round}.status-dist{display:flex;flex-direction:column;gap:4px;padding:6px 17px 14px;width:100%;min-width:0}.sd-row{display:grid;grid-template-columns:auto 92px minmax(60px,1fr) auto auto;align-items:center;-moz-column-gap:10px;column-gap:10px;min-height:34px;padding:4px 6px;border-radius:7px;cursor:pointer;min-width:0}.sd-row:hover{background:var(--surface-2)}.sd-dot{width:9px;height:9px;border-radius:3px;flex-shrink:0}.sd-name{font-size:11.75px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sd-track{display:block;height:10px;background:var(--surface-2);border-radius:5px;overflow:hidden;min-width:0}.sd-fill{display:block;height:100%;border-radius:5px;transition:width .5s ease}.sd-count{font-size:11.75px;font-weight:700;color:var(--text);text-align:right;white-space:nowrap;min-width:44px}.sd-pct{font-size:10.5px;font-weight:600;color:var(--faint);text-align:right;white-space:nowrap;min-width:46px}@media (max-width: 560px){.sd-row{grid-template-columns:auto 78px minmax(40px,1fr) auto auto;-moz-column-gap:8px;column-gap:8px}.sd-name{font-size:11px}.sd-count{min-width:38px}.sd-pct{min-width:40px}}.legend{width:100%;min-width:0;max-width:none;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px 10px;align-self:end}.legend-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;-moz-column-gap:7px;column-gap:7px;min-height:28px;font-size:11px;padding:4px 6px;border-radius:7px;cursor:pointer;min-width:0}.legend-row:hover{background:var(--surface-2)}.legend-row .sw{width:9px;height:9px;border-radius:3px;flex-shrink:0}.legend-row .lv{margin-left:0;font-weight:700;white-space:nowrap}.legend-row .lp{font-size:10px;color:var(--faint);font-weight:600;margin-left:4px}.overdue-head,.overdue-row{display:grid;grid-template-columns:86px minmax(220px,1fr) 126px 92px 88px 104px;gap:12px;align-items:center;padding-left:16px;padding-right:16px}.overdue-head{min-height:38px;font-size:11px;font-weight:600;letter-spacing:.01em;text-transform:none;color:#7b8797;border-bottom:1px solid #edf2f7;background:var(--card)}.overdue-row{min-height:44px;padding-top:9px;padding-bottom:9px;border-bottom:1px solid #f0f3f7;font-size:12px;color:#3b4655}.overdue-row:hover{background:#f8fbff;cursor:pointer}.overdue-row:last-child{border-bottom:none}.overdue-row span:first-child{font-weight:700}.over-sla{color:var(--tag-urgent);font-weight:700;font-variant-numeric:tabular-nums}.tile-row{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:12px;margin-bottom:14px}.tile{position:relative;min-height:92px;padding:14px 15px 13px;text-align:left;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);cursor:pointer;transition:border-color .12s,background .12s,box-shadow .12s}.tile:hover{border-color:var(--brand-200)}.tile .t-name{font-size:12px;font-weight:600;color:var(--muted);display:flex;align-items:flex-start;gap:6px;min-height:24px;padding-right:70px}.tile .t-name .dot{width:7px;height:7px;border-radius:50%;margin-top:4px;flex-shrink:0}.tile .t-count{font-size:24px;font-weight:750;margin-top:10px;letter-spacing:-.02em}.tile .t-chip{display:none;position:absolute;top:12px;right:12px;padding:3px 8px;font-size:10px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;border-radius:999px;background:var(--brand);color:#fff;line-height:1}.tile.active .t-chip{display:inline-flex}.tile.active{border-width:1.5px;box-shadow:0 8px 22px #398ff41f}.tile[data-status=open].active{border-color:var(--st-open);background:var(--st-open-bg)}.tile[data-status=open].active .t-chip{background:var(--st-open)}.tile[data-status=progress].active{border-color:var(--st-progress);background:var(--st-progress-bg)}.tile[data-status=progress].active .t-chip{background:var(--st-progress)}.tile[data-status=hold].active{border-color:var(--st-hold);background:var(--st-hold-bg)}.tile[data-status=hold].active .t-chip{background:var(--st-hold)}.tile[data-status=answered].active{border-color:var(--st-answered);background:var(--st-answered-bg)}.tile[data-status=answered].active .t-chip{background:var(--st-answered)}.tile[data-status=closed].active{border-color:var(--st-closed);background:var(--st-closed-bg)}.tile[data-status=closed].active .t-chip{background:var(--st-closed)}.tile[data-status=assigned].active{border-color:var(--st-assigned);background:var(--st-assigned-bg)}.tile[data-status=assigned].active .t-chip{background:var(--st-assigned)}.tile[data-status=reopened].active{border-color:var(--st-reopened);background:var(--st-reopened-bg)}.tile[data-status=reopened].active .t-chip{background:var(--st-reopened)}#screen-tickets .filter-bar{display:flex;align-items:center;gap:12px}#screen-tickets .filter-bar .search-wrap{width:100%;min-width:0;flex:1}.tickets-table{min-width:1240px}.tickets-table td:nth-child(3) .cell-main,.tickets-table td:nth-child(4) .cell-main{max-width:170px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#screen-tickets .tickets-table tbody tr{height:62px}#screen-kb table.data,#screen-settings table.data{min-width:900px}#screen-kb td.actions .table-action-row,#screen-settings td.actions .table-action-row{gap:6px}.td-head{display:grid;grid-template-columns:auto auto auto auto 1fr auto;align-items:center;gap:10px 12px;padding:0 0 14px;margin-bottom:18px;border-bottom:1px solid var(--line-soft)}.td-back{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:var(--radius-xs);border:1px solid var(--line);background:var(--card);color:var(--muted);flex:0 0 auto}.td-back:hover{background:var(--surface-2)}.td-back i,.td-back svg{width:16px;height:16px}.td-id{font-size:12.5px;font-weight:700;border-radius:999px;padding:5px 11px;background:var(--surface-2);border:1px solid var(--line)}select.input.detail-status-select{display:none}.newticket-status-select{width:100%}.inline-edit-group{position:relative;display:inline-flex;align-items:center;gap:5px}.inline-edit-btn{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:50%;flex:0 0 26px;border:1px solid var(--line);background:var(--card);color:var(--muted);cursor:pointer;transition:background-color .14s ease,color .14s ease,border-color .14s ease}.inline-edit-btn:hover,.inline-edit-btn[aria-expanded=true]{background:var(--primary-soft);color:var(--brand);border-color:var(--brand-200)}.inline-edit-btn i,.inline-edit-btn svg{width:12px;height:12px;stroke-width:2.2}.status-popover{display:none;position:absolute;top:calc(100% + 8px);left:0;min-width:176px;padding:7px;background:var(--card);border:1px solid var(--line);border-radius:13px;box-shadow:var(--shadow-lg);z-index:var(--z-dropdown)}.status-popover.show{display:block}.status-popover .pop-opt{display:flex;align-items:center;gap:9px;width:100%;min-height:40px;border:none;background:transparent;padding:8px 10px;border-radius:9px;font-size:12.5px;font-weight:600;color:var(--text);text-align:left;cursor:pointer}.status-popover .pop-opt:hover{background:var(--surface-2)}.status-popover .pop-opt:focus-visible{outline:2px solid var(--brand);outline-offset:-2px}.status-popover .pop-opt .dot{width:8px;height:8px;border-radius:50%;flex:0 0 8px}.status-popover .pop-opt .pop-check{margin-left:auto;display:inline-flex;color:var(--brand);opacity:0}.status-popover .pop-opt.selected{background:var(--primary-soft);color:var(--brand-ink)}.status-popover .pop-opt.selected .pop-check{opacity:1}.status-popover .pop-opt .pop-check i,.status-popover .pop-opt .pop-check svg{width:14px;height:14px}#tdStatus,#tdTag{cursor:pointer;transition:box-shadow .12s ease,filter .12s ease}#tdStatus:hover,#tdTag:hover{filter:brightness(.97);box-shadow:0 0 0 2px #2f394712}#tdStatus:active,#tdTag:active{filter:brightness(.94)}#tdStatus[aria-expanded=true],#tdTag[aria-expanded=true]{box-shadow:0 0 0 2px #2f39471a}#tdStatus .st-chev,#tdTag .st-chev{width:11px;height:11px;margin-left:1px;opacity:.75}#tdStatus.st-static,#tdTag.st-static{cursor:default;pointer-events:none}#tdStatus.st-static .st-chev,#tdTag.st-static .st-chev{display:none}#tdTag .st-chev{margin-left:4px}.notif-wrap{position:relative;display:inline-flex}.shell-topbar #notifBell{background:#fff;border:1px solid #d8e0ea;color:#5f6b7c;box-shadow:0 1px 2px #23324b0f;transition:border-color .15s ease,background-color .15s ease,box-shadow .15s ease}.shell-topbar #notifBell:hover{background:var(--primary-soft);border-color:var(--brand-200);color:var(--primary)}.shell-topbar #notifBell:focus-visible{border-color:var(--brand)}.shell-topbar #notifBell[aria-expanded=true]{background:var(--primary-soft);border-color:var(--brand);color:var(--primary)}.notif-dot{position:absolute;top:-4px;right:-4px;min-width:15px;height:15px;padding:0 4px;border-radius:999px;background:var(--brand);color:#fff;font-size:9px;font-weight:800;display:flex;align-items:center;justify-content:center;border:2px solid #fff}.notif-panel{display:none;position:absolute;top:calc(100% + 10px);right:0;width:340px;max-width:calc(100vw - 24px);background:var(--card);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow-lg);z-index:var(--z-dropdown);overflow:hidden}.notif-panel.show{display:flex;flex-direction:column}.notif-head{display:flex;align-items:center;gap:8px;padding:13px 16px;border-bottom:1px solid var(--line-soft)}.notif-head .nt{font-size:13px;font-weight:700}.notif-count{font-size:10px;font-weight:800;color:var(--brand);background:var(--primary-soft);border-radius:999px;padding:2px 8px}.notif-mark{margin-left:auto;border:none;background:transparent;font-size:11.5px;font-weight:700;color:var(--brand);cursor:pointer;padding:2px 0}.notif-mark:hover{text-decoration:underline}.notif-list{max-height:340px;overflow-y:auto}.notif-item{display:flex;gap:11px;width:100%;text-align:left;border:none;background:transparent;cursor:pointer;padding:11px 16px;border-bottom:1px solid var(--line-soft);align-items:flex-start}.notif-item:hover{background:var(--surface-2)}.notif-item.unread{background:var(--brand-50)}.notif-item.unread:hover{background:var(--brand-100)}.notif-item .nic{width:30px;height:30px;border-radius:9px;background:var(--primary-soft);color:var(--brand);display:flex;align-items:center;justify-content:center;flex:0 0 30px}.notif-item .nic i,.notif-item .nic svg{width:15px;height:15px}.notif-item .n-title{font-size:12.5px;font-weight:700;color:var(--text);line-height:1.3}.notif-item .n-desc{font-size:11.5px;color:var(--muted);margin-top:2px;line-height:1.45}.notif-item .n-time{margin-left:auto;font-size:10.5px;color:var(--faint);flex-shrink:0;padding-top:1px}.notif-item .n-unread-dot{width:7px;height:7px;border-radius:50%;background:var(--brand);flex:0 0 7px;margin-top:5px}.notif-item.read .n-unread-dot{visibility:hidden}.notif-empty{padding:34px 16px;text-align:center;font-size:12.5px;color:var(--muted)}.notif-foot{border-top:1px solid var(--line-soft)}.notif-foot button{width:100%;border:none;background:transparent;padding:11px;font-size:12px;font-weight:700;color:var(--brand);cursor:pointer}.notif-foot button:hover{background:var(--surface-2)}@media (max-width: 640px){.notif-panel{position:fixed;left:12px;right:12px;top:60px;width:auto}}.npage-row{display:flex;gap:13px;align-items:flex-start;width:100%;text-align:left;padding:14px 18px;border-bottom:1px solid var(--line-soft);background:transparent}.npage-row:last-child{border-bottom:none}.npage-row.unread{background:var(--brand-50)}.npage-row .nic{width:34px;height:34px;border-radius:10px;background:var(--primary-soft);color:var(--brand);display:flex;align-items:center;justify-content:center;flex:0 0 34px}.npage-row .nic i,.npage-row .nic svg{width:16px;height:16px}.npage-main{flex:1;min-width:0;cursor:pointer}.npage-row.read .npage-main{cursor:default}.npage-title{font-size:13px;font-weight:700;color:var(--text);display:flex;align-items:center;gap:7px}.npage-title .n-unread-dot{width:7px;height:7px;border-radius:50%;background:var(--brand);flex:0 0 7px}.npage-desc{font-size:12px;color:var(--muted);margin-top:2px;line-height:1.5}.npage-time{font-size:11px;color:var(--faint);margin-top:4px}.npage-actions{display:flex;gap:8px;flex-shrink:0;align-items:center}.n-del{width:34px;height:34px;border-radius:10px;flex:0 0 34px;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;background:#fff;border:1px solid #ffd9d6;color:var(--brand);transition:background-color .14s ease,border-color .14s ease}.n-del:hover{background:var(--primary-soft);border-color:var(--brand)}.n-del:focus-visible{border-color:var(--brand)}.n-del i,.n-del svg{width:17px;height:17px}@media (max-width: 640px){.npage-row{flex-wrap:wrap}.npage-actions{width:100%;justify-content:flex-end;margin-top:2px}}.audit-modal{width:min(760px,100%)}.audit-toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;padding:12px 22px;border-bottom:1px solid var(--line-soft);background:var(--surface)}.audit-toolbar .search-wrap{flex:1 1 200px;min-width:170px}.audit-toolbar select.input{width:auto;flex:0 0 auto;min-width:150px}.audit-list{flex:1;overflow-y:auto;padding:18px 22px;min-height:200px}.audit-list .hist{padding:0}.audit-empty{padding:40px 16px;text-align:center;font-size:12.5px;color:var(--muted)}.audit-vals{display:inline-flex;align-items:center;gap:6px;margin-top:4px;font-size:11.5px;color:var(--muted)}.audit-vals .chip{display:inline-flex;align-items:center;padding:1px 8px;border-radius:999px;border:1px solid var(--line);background:var(--surface-2);font-weight:600;font-size:11px;color:var(--text)}.audit-vals i,.audit-vals svg{width:12px;height:12px;color:var(--faint)}.hist-item.sys .hist-title{color:var(--muted);font-style:italic}body.modal-lock{overflow:hidden}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (max-width: 640px){.audit-modal{width:100%;max-height:100dvh;border-radius:0}.audit-toolbar select.input{flex:1 1 45%}}.reminder-card .rem-body{cursor:pointer;min-width:0}.reminder-card .rem-body:hover .rt{text-decoration:underline}.reminder-card.done{opacity:.72}.reminder-card.done .ric{background:var(--st-closed)}.reminder-card.done .rt:before{content:"Completed · ";font-weight:800}.snooze-wrap .status-popover{left:auto;right:0;min-width:196px}.td-head .page-sub{font-size:11.5px;color:var(--muted);margin:0}.td-head #lifeBar{justify-self:end;display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}.reminder-card{display:grid;grid-template-columns:auto 1fr auto;gap:14px;align-items:center;background:var(--primary-soft);border:1px solid var(--brand-200);border-radius:var(--radius);padding:16px 18px;margin-bottom:18px}.reminder-card .ric{width:34px;height:34px;border-radius:9px;background:var(--brand);color:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0}.reminder-card .ric i,.reminder-card .ric svg{width:16px;height:16px}.reminder-card .rt{font-weight:700;font-size:12.5px;color:var(--brand-ink)}.reminder-card .rs{font-size:12px;color:var(--brand-ink);margin-top:2px}.reminder-card .rmeta{font-size:11px;color:var(--brand-ink);opacity:.75;margin-top:2px}.reminder-card .ract{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.td-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) minmax(0,1.2fr);gap:18px;align-items:start}.td-grid>.card,.td-grid>div>.card{border-radius:var(--radius)}.td-grid .card-head{display:flex;align-items:center;gap:8px;min-height:52px;padding:14px 16px}.kv-block{padding:8px 18px 18px}.kv-label{font-size:10.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#94a3b8;margin:18px 0 10px}.kv-block>.kv-label:first-child,.kv-block>div:first-child+.kv-label{margin-top:0}.kv{display:grid;grid-template-columns:102px minmax(0,1fr);gap:12px;padding:10px 0;border-bottom:1px solid var(--line-soft)}.kv:last-child{border-bottom:0}.kv .k{color:var(--muted);font-size:11px}.kv .v{font-weight:600;font-size:12.25px}.kv .v.breach{color:var(--tag-urgent)}.desc-quote{margin:10px 0 16px;padding:14px 15px;background:var(--surface);border:1px solid var(--line-soft);border-radius:var(--radius-sm);font-size:12.25px;line-height:1.65}.note{margin:12px 16px 0;padding:15px 16px;display:flex;gap:12px;border:1px solid var(--line-soft);border-radius:var(--radius-sm);background:var(--card)}.note:first-of-type{margin-top:14px}.note.internal{background:#fffbee;border-color:#f3e5bd}.note-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.note-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:4px}.note-author{font-weight:700;font-size:12.25px}.note-role{font-size:10px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;padding:2px 8px;border-radius:999px;background:var(--surface-2);border:1px solid var(--line);color:var(--muted)}.note-time{margin-left:auto;font-size:10.75px;color:var(--faint);white-space:nowrap}.note-text{font-size:12.25px;line-height:1.65;color:var(--text)}.note .internal-flag{display:inline-flex;align-items:center;gap:4px;font-size:10px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;padding:2px 8px;border-radius:999px;background:#fffbeb;border:1px solid #fde68a;color:var(--warn-ink)}.note .internal-flag i,.note .internal-flag svg{width:10px;height:10px}.composer{margin-top:12px;padding:14px 16px 16px;border-top:1px solid var(--line-soft);background:var(--surface);border-radius:0 0 var(--radius) var(--radius)}.composer textarea{min-height:98px;font-size:12.5px;line-height:1.6;resize:vertical}.composer-foot{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:10px}.composer-foot label{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--muted)}.assignee-card{display:flex;align-items:center;gap:12px;padding:16px}.agent-name{font-weight:600;font-size:12.75px}.agent-sub{font-size:11.5px;color:var(--muted);line-height:1.5;margin-top:2px}.attach-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;gap:12px;align-items:center;padding:12px 16px;border-top:1px solid var(--line-soft);font-size:12px}.attach-row:first-child{border-top:0}.attach-row>div:nth-child(2){min-width:0}.attach-row>div:nth-child(2)>div:first-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.attach-row .ficon{width:30px;height:30px;border-radius:7px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.attach-row .ficon.pdf{background:var(--tag-urgent-bg);color:var(--tag-urgent)}.attach-row .ficon.img{background:var(--st-answered-bg);color:var(--st-answered)}.attach-row .ficon i,.attach-row .ficon svg{width:15px;height:15px}.attach-row .fmeta{color:var(--faint);font-size:10.75px}.hist{padding:12px 16px 14px;display:flex;flex-direction:column;gap:10px}.hist-item{position:relative;display:grid;grid-template-columns:28px minmax(0,1fr);gap:12px;margin:0;padding:0;background:transparent;border:0;line-height:1.5}.hist-item:last-child{margin-bottom:0}.hist-item:after{content:"";position:absolute;left:13px;top:34px;bottom:-10px;width:1.5px;background:linear-gradient(180deg,var(--brand-100),var(--line-soft));opacity:.95}.hist-item:last-child:after{display:none}.hist-node{position:relative;z-index:1;width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:var(--surface-2);border:1px solid var(--line);color:var(--muted);box-shadow:0 2px 6px #1018280a}.hist-node i,.hist-node svg{width:14px;height:14px;stroke-width:2.1}.hist-content{min-width:0;padding:11px 12px 10px;border:1px solid var(--line-soft);border-radius:14px;background:linear-gradient(180deg,#fff,#fafcfe)}.hist-title{font-size:12.25px;font-weight:650;line-height:1.45;color:var(--text)}.hist-title b{font-weight:750}.hist-meta{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px;color:var(--muted);font-size:10.75px;line-height:1.35}.hist-item[data-kind=status] .hist-node{background:var(--st-progress-bg);border-color:var(--st-progress-bd);color:var(--st-progress)}.hist-item[data-kind=assign] .hist-node{background:var(--primary-soft);border-color:var(--brand-200);color:var(--brand)}.hist-item[data-kind=system] .hist-node{background:#f1f4f8;border-color:#dce3ec;color:#687386}.hist-item[data-kind=create] .hist-node{background:var(--st-open-bg);border-color:var(--st-open-bd);color:var(--st-open)}.hist-item[data-kind=tag] .hist-node{background:var(--tag-high-bg);border-color:var(--tag-high-bd);color:var(--tag-high)}.hist-item[data-kind=attachment] .hist-node{background:var(--st-answered-bg);border-color:var(--st-answered-bd);color:var(--st-answered)}.hist-item[data-kind=note] .hist-node{background:var(--surface-2);border-color:var(--line);color:var(--muted)}#screen-detail .card[style*=dashed]{background:var(--surface)}#screen-detail .card[style*=dashed] .card-body{padding:15px 16px}.tag-menu{display:none;position:absolute;top:calc(100% + 8px);left:auto;right:0;min-width:156px;padding:7px;background:var(--card);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow-lg);z-index:var(--z-dropdown)}.tag-menu.show{display:block}.tag-menu button{display:flex;align-items:center;gap:8px;width:100%;min-height:38px;border:none;background:transparent;padding:8px 10px;border-radius:9px;font-size:12.5px;font-weight:600;color:var(--text);text-align:left}.tag-menu button:hover{background:var(--surface-2)}.tag-menu .dot{width:8px;height:8px;border-radius:50%}.nt-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;align-items:start}.fs-head{display:flex;align-items:center;gap:10px;min-height:54px;padding:13px 16px;border-bottom:1px solid var(--line-soft);background:var(--surface);border-radius:var(--radius) var(--radius) 0 0}.fs-num{width:22px;height:22px;border-radius:7px;background:var(--primary-soft);border:1px solid var(--brand-200);color:var(--brand);font-size:10.5px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}.fs-title{font-size:13px;font-weight:700;letter-spacing:-.01em}.fs-sub{font-size:11px;color:var(--muted);margin-left:auto}.fs-body{padding:15px 16px 7px}.form-section{margin-bottom:14px;overflow:hidden}#secF{overflow:visible}.form-section.locked,label.radio-card.locked,label.ge-check.locked{opacity:.5;pointer-events:none;filter:saturate(.7)}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}.radio-cards{display:grid;grid-template-columns:1fr 1fr;gap:12px}label.radio-card{display:flex;align-items:center;gap:10px;padding:10px 14px;min-height:46px;margin-bottom:0;border:1px solid var(--line);border-radius:12px;background:var(--card);cursor:pointer}label.radio-card:hover{border-color:var(--brand-200)}label.radio-card input{width:16px;height:16px;min-width:16px;min-height:16px;flex:0 0 16px;margin:0;accent-color:var(--brand)}label.radio-card>span{display:flex;flex-direction:row;align-items:center;gap:8px;min-width:0}label.radio-card.on{border-color:var(--brand);background:var(--primary-soft);box-shadow:0 0 0 1px var(--brand)}.radio-card .rc-t{font-weight:600;font-size:12.5px;line-height:1.2}.radio-card .rc-s{font-size:11px;color:var(--muted);line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.lookup-row{display:flex;gap:10px;align-items:stretch}.lookup-row .input{flex:1}.lookup-row .btn{height:var(--control-h);flex:0 0 auto}.ok-note{display:none;align-items:center;gap:6px;font-size:11.5px;color:var(--st-closed);font-weight:600;margin-top:6px}.ok-note i,.ok-note svg{width:14px;height:14px}.ok-note.show{display:flex}.override-box{border:1px solid var(--tag-high-bd);background:var(--tag-high-bg);border-radius:var(--radius-sm);padding:12px;margin-bottom:14px}.override-box .field{margin-bottom:0}.ge-check{display:flex;align-items:center;gap:9px;margin:10px 0 4px;font-size:12.5px;border:1px dashed var(--line);border-radius:var(--radius-sm);padding:11px 12px;cursor:pointer;background:var(--surface)}.ge-check:hover{border-color:var(--brand)}.upload-zone{border:1.5px dashed var(--line);border-radius:var(--radius-sm);padding:22px;text-align:center;color:var(--muted);font-size:12.5px;background:var(--surface);cursor:pointer;transition:border-color .12s,background .12s}.upload-zone:hover{border-color:var(--brand);background:var(--primary-soft)}.upload-zone i,.upload-zone svg{width:22px;height:22px;color:var(--faint);margin-bottom:6px}.upload-zone .uz-rule{font-size:11px;color:var(--faint);margin-top:4px}.file-chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.file-chip{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:9px;padding:6px 8px;background:var(--card);font-size:12px}.file-chip .thumb{width:26px;height:26px;border-radius:5px;-o-object-fit:cover;object-fit:cover;background:var(--line-soft)}.file-chip .ficon{width:26px;height:26px;border-radius:5px;background:var(--tag-urgent-bg);color:var(--tag-urgent);display:flex;align-items:center;justify-content:center}.file-chip .ficon i,.file-chip .ficon svg{width:13px;height:13px}.file-chip .fname{font-weight:600;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.file-chip .fsize{color:var(--faint);font-size:11px}.file-chip .fx{border:none;background:transparent;color:var(--faint);display:flex;padding:2px;border-radius:4px}.file-chip .fx:hover{color:var(--tag-urgent);background:var(--tag-urgent-bg)}.file-chip .fx i,.file-chip .fx svg{width:12px;height:12px}.kb-select{display:flex;flex-wrap:wrap;gap:6px;border:1px solid var(--line);border-radius:var(--radius-sm);padding:7px 9px;background:var(--card);align-items:center;cursor:text}.kb-select input{border:none;outline:none;flex:1;min-width:140px;font-size:12.5px;padding:3px;height:auto;min-height:0}.kb-chip{display:inline-flex;align-items:center;gap:6px;background:var(--surface-2);border:1px solid var(--line);border-radius:999px;font-size:11.5px;font-weight:600;padding:3px 5px 3px 9px}.kb-chip button{border:none;background:transparent;color:var(--faint);display:flex;padding:1px;border-radius:50%}.kb-chip button:hover{color:var(--tag-urgent)}.kb-chip button i,.kb-chip button svg{width:11px;height:11px}.kb-suggest{position:relative}.tag-pick{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.tag-opt{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:12px;padding:10px 12px;background:var(--card);cursor:pointer;font-size:12.5px;font-weight:600}.tag-opt .dot{width:8px;height:8px;border-radius:50%}.tag-opt input{display:none}.tag-opt[data-tag=urgent] .dot{background:var(--tag-urgent)}.tag-opt[data-tag=high] .dot{background:var(--tag-high)}.tag-opt[data-tag=normal] .dot{background:var(--tag-normal)}.tag-opt.on[data-tag=urgent]{border-color:var(--tag-urgent);background:var(--tag-urgent-bg);color:var(--tag-urgent)}.tag-opt.on[data-tag=high]{border-color:var(--tag-high);background:var(--tag-high-bg);color:var(--tag-high)}.tag-opt.on[data-tag=normal]{border-color:var(--tag-normal);background:var(--tag-normal-bg);color:var(--tag-normal)}.submit-bar{display:flex;align-items:center;gap:10px;padding:14px 16px}.submit-bar .hint-line{font-size:11.5px;color:var(--muted)}.waybill-rail{position:sticky;top:24px}.waybill-rail .card{overflow:hidden}.wb-kv{display:flex;justify-content:space-between;gap:10px;font-size:12px;padding:6px 0;border-bottom:1px dashed var(--line-soft)}.wb-kv:last-child{border-bottom:none}.wb-kv .k{color:var(--muted)}.wb-kv .v{font-weight:600;text-align:right}.rail-empty{padding:22px 14px;text-align:center;color:var(--faint);font-size:12px}.rail-empty i,.rail-empty svg{width:22px;height:22px;margin-bottom:6px}.dup-ok{display:flex;gap:8px;align-items:flex-start;background:var(--st-closed-bg);border:1px solid var(--st-closed-bd);border-radius:var(--radius-sm);padding:10px 11px;font-size:11.5px;color:#166534;margin-top:12px}.dup-ok i,.dup-ok svg{width:14px;height:14px;flex-shrink:0;margin-top:1px;color:var(--st-closed)}.req-list{list-style:none;margin:12px 0 0;padding:0;display:grid;gap:12px}.req-list li{display:grid;grid-template-columns:20px minmax(0,1fr);gap:10px;align-items:start;font-size:12.5px;line-height:1.45;color:var(--muted);padding:0}.req-list li i,.req-list li svg{width:18px;height:18px;margin-top:1px;color:var(--line);flex-shrink:0}.req-list li:before{content:none}.req-list li.done{color:var(--text)}.req-list li.done i,.req-list li.done svg{color:var(--st-closed)}.card-body b+ul,.card-body>ul:not(.req-list),.content-list{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:8px}.card-body b+ul li,.card-body>ul:not(.req-list) li,.content-list li{display:grid;grid-template-columns:14px minmax(0,1fr);gap:10px;align-items:start;font-size:12.25px;line-height:1.5;color:var(--muted)}.card-body b+ul li:before,.card-body>ul:not(.req-list) li:before,.content-list li:before{content:"•";color:var(--brand);font-weight:700;line-height:1.5;text-align:center}.global-search-shell{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:16px;align-items:start}.gs-page-hero{padding:18px;border-radius:var(--radius);background:var(--card);border:1px solid var(--line);box-shadow:var(--shadow)}.gs-page-hero #gsInput{height:46px}.gs-page-hero .btn{height:46px;min-width:116px}.gs-type{display:flex;gap:10px}@media (max-width: 640px){.gs-type{flex-direction:column}}.gs-help-card{align-self:start}.gs-result-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:14px 16px;border-bottom:1px solid var(--line-soft)}.gs-result-card{margin-top:16px;overflow:hidden;border:1px solid var(--line);background:#fff;box-shadow:0 16px 40px #29344914}.gs-result-head{background:#fff}.gs-summary-row{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;padding:14px 16px;background:#fff;border-top:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft)}.gs-summary-card{padding:12px 13px;border:1px solid var(--line);border-radius:12px;background:var(--card)}.gs-summary-card .gsl{font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--faint)}.gs-summary-card .gsv{font-size:13px;font-weight:700;color:var(--text);margin-top:4px;line-height:1.4}.gs-summary-card .gss{font-size:11px;color:var(--muted);margin-top:3px;line-height:1.4}.gs-body-shell{background:#fff}#gsResult .gs-tabs{background:#f8fafc}#gsResult .gs-note{display:none;background:#fff}@media (max-width: 900px){.gs-summary-row{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 640px){.gs-summary-row{grid-template-columns:1fr}}.gs-wbid-label{font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--faint)}.gs-wbid{font-size:17px;font-weight:800}.gs-tabs{display:flex;gap:2px;padding:0 10px;border-bottom:1px solid var(--line-soft);background:var(--surface-2);overflow-x:auto}.gs-tab{border:none;background:transparent;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);padding:11px 12px;border-bottom:2px solid transparent;white-space:nowrap}.gs-tab:hover{color:var(--text)}.gs-tab.on{color:var(--brand);border-bottom-color:var(--brand)}.gs-kv-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px 16px;padding:16px}.gs-kv{display:flex;gap:10px;align-items:flex-start;background:var(--card);border:1px solid var(--line);border-radius:12px;padding:11px 12px}.gs-kv i,.gs-kv svg{width:14px;height:14px;color:var(--faint);flex-shrink:0;margin-top:2px}.gs-kv .gk{font-size:11px;color:var(--muted)}.gs-kv .gv{font-size:12.5px;font-weight:600;margin-top:1px;white-space:pre-line}.gs-kv .gv.na{color:var(--faint);font-weight:500}.gs-result-success{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:800;color:var(--st-closed);background:var(--st-closed-bg);border:1px solid var(--st-closed-bd);border-radius:999px;padding:3px 10px}.gs-result-success i,.gs-result-success svg{width:13px;height:13px}.gs-wrongtype{display:flex;align-items:flex-start;gap:9px;margin-top:14px;padding:12px 14px;border-radius:12px;background:var(--tag-high-bg);border:1px solid var(--tag-high-bd);color:var(--tag-high);font-size:12.5px;font-weight:600;line-height:1.45}.gs-wrongtype i,.gs-wrongtype svg{width:16px;height:16px;flex:0 0 16px;margin-top:1px}.gs-copy-btn{width:32px;height:32px;border-radius:9px;border:1px solid var(--line);background:var(--card);color:var(--muted);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;transition:background-color .14s,border-color .14s,color .14s}.gs-copy-btn:hover{background:var(--primary-soft);border-color:var(--brand-200);color:var(--brand)}.gs-copy-btn i,.gs-copy-btn svg{width:15px;height:15px}.gs-note{font-size:11px;color:var(--faint);padding:10px 16px;border-top:1px solid var(--line-soft);display:flex;align-items:center;gap:6px}.gs-note i,.gs-note svg{width:12px;height:12px;vertical-align:middle}.gs-empty{display:none;align-items:center;gap:8px;font-size:12.5px;color:var(--tag-urgent);background:var(--tag-urgent-bg);border:1px solid var(--tag-urgent-bd);border-radius:var(--radius-sm);padding:10px 12px;margin-top:12px}.gs-empty.show{display:flex}.gs-empty i,.gs-empty svg{width:15px;height:15px;flex-shrink:0}.gs-subnote{font-size:11.5px;color:var(--faint);font-style:italic;padding:0 16px 12px}.error-msg{display:none;font-size:11.5px;color:var(--tag-urgent);margin-top:5px;align-items:center;gap:6px}.error-msg i,.error-msg svg{width:13px;height:13px}.hint{font-size:11.5px;color:var(--muted);margin-top:5px;display:flex;align-items:flex-start;gap:6px;line-height:1.45}.hint i,.hint svg{width:13px;height:13px;flex:0 0 13px;margin-top:1px;vertical-align:middle}.gs-page-hero .hint{display:none}.sk{height:12px;border-radius:6px;margin:12px 16px;background:linear-gradient(90deg,var(--line-soft) 25%,#fff 50%,var(--line-soft) 75%);background-size:200% 100%;animation:skm 1.1s infinite}@keyframes skm{to{background-position:-200% 0}}.global-search-main,.gs-result-card,.gs-body-shell,.gs-pane{min-width:0;max-width:100%}.gs-pane{min-height:128px;background:#fff}.gs-pane[style*="display:none"]{display:none}.gs-order-grid{grid-template-columns:repeat(auto-fit,minmax(205px,1fr));gap:12px;padding:18px}.gs-order-grid .gs-kv{min-height:76px;padding:13px 14px;border-color:#e7ecf3;box-shadow:0 4px 12px #29344909}.gs-order-grid .gs-kv i,.gs-order-grid .gs-kv svg{width:30px;height:30px;padding:7px;margin-top:0;border-radius:9px;color:var(--brand);background:var(--primary-soft);border:1px solid var(--brand-100)}.gs-order-grid .gs-kv .gk{font-size:10.5px;font-weight:650;letter-spacing:.02em;color:var(--muted)}.gs-order-grid .gs-kv .gv{font-size:12.75px;line-height:1.45;margin-top:3px;overflow-wrap:anywhere}.gs-tracking-wrap{padding:22px 20px 28px;background:#fff}.gs-track-empty{display:flex;align-items:center;justify-content:center;gap:8px;min-height:150px;color:var(--muted);font-size:12.5px}.gs-track-empty i,.gs-track-empty svg{width:18px;height:18px;color:var(--faint)}.gs-timeline{position:relative;max-width:940px;margin:0 auto;padding:4px 0}.gs-timeline:before{content:"";position:absolute;left:50%;top:24px;bottom:24px;width:2px;transform:translate(-1px);background:linear-gradient(180deg,var(--brand-200),#dce3ed 78%,#e9eef5)}.gs-track-item{--event-color: var(--brand);--event-bg: var(--primary-soft);position:relative;display:grid;grid-template-columns:minmax(0,1fr) 52px minmax(0,1fr);align-items:center;min-height:126px}.gs-track-card{width:min(100%,360px);padding:13px 14px;border:1px solid var(--line);border-radius:13px;background:#fff;box-shadow:0 8px 22px #2934490e;position:relative}.gs-track-item.left .gs-track-card{grid-column:1;justify-self:end;text-align:right;margin-right:12px}.gs-track-item.right .gs-track-card{grid-column:3;justify-self:start;text-align:left;margin-left:12px}.gs-track-item.left .gs-track-card:after,.gs-track-item.right .gs-track-card:after{content:"";position:absolute;top:50%;width:18px;border-top:1.5px dashed var(--event-color);opacity:.55}.gs-track-item.left .gs-track-card:after{right:-19px}.gs-track-item.right .gs-track-card:after{left:-19px}.gs-track-node{grid-column:2;grid-row:1;justify-self:center;z-index:2;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#fff;border:2px solid var(--event-color);color:var(--event-color);box-shadow:0 0 0 5px #fff,0 6px 14px #2934491a}.gs-track-node i,.gs-track-node svg{width:17px;height:17px;stroke-width:2.2}.gs-track-title{display:flex;align-items:center;gap:7px;font-size:13px;font-weight:800;color:var(--event-color);line-height:1.3}.gs-track-item.left .gs-track-title{justify-content:flex-end}.gs-track-date{font-size:11.25px;font-weight:700;color:#4a5566;margin-top:4px}.gs-track-ago{display:inline-block;margin-left:4px;font-size:10.5px;font-weight:550;color:var(--faint)}.gs-track-detail{font-size:11px;color:var(--muted);line-height:1.48;margin-top:6px}.gs-track-user{display:flex;align-items:center;gap:5px;margin-top:7px;font-size:10.5px;color:var(--faint);font-weight:600}.gs-track-item.left .gs-track-user{justify-content:flex-end}.gs-track-user i,.gs-track-user svg{width:12px;height:12px}.gs-track-item.tone-orange{--event-color: var(--orange-deep);--event-bg: var(--orange-soft)}.gs-track-item.tone-green{--event-color: var(--green-deep);--event-bg: var(--green-soft)}.gs-track-item.tone-purple{--event-color: var(--purple-deep);--event-bg: var(--purple-soft)}.gs-track-item.tone-cyan{--event-color: var(--cyan-deep);--event-bg: var(--cyan-soft)}.gs-track-item.tone-muted{--event-color: #8a96a8;--event-bg: #f1f4f8}.gs-track-item.current .gs-track-card{border-color:color-mix(in srgb,var(--event-color) 30%,white);background:#fff}.gs-track-current{display:inline-flex;align-items:center;min-height:19px;padding:2px 7px;margin-bottom:7px;border-radius:999px;background:var(--event-bg);color:var(--event-color);font-size:9px;font-weight:800;letter-spacing:.07em;text-transform:uppercase}.gs-client-wrap{padding:20px}.gs-client-card{display:flex;align-items:center;gap:14px;max-width:560px;padding:18px;border:1px solid var(--line);border-radius:14px;background:#fff;box-shadow:0 8px 22px #2934490e}.gs-client-icon{width:46px;height:46px;border-radius:13px;display:flex;align-items:center;justify-content:center;flex:0 0 46px;background:var(--primary-soft);color:var(--brand);border:1px solid var(--brand-100)}.gs-client-icon i,.gs-client-icon svg{width:21px;height:21px}.gs-client-label{font-size:10.5px;font-weight:750;letter-spacing:.07em;text-transform:uppercase;color:var(--faint)}.gs-client-name{font-size:16px;font-weight:800;color:var(--text);margin-top:3px;overflow-wrap:anywhere}.gs-client-meta{font-size:11.5px;color:var(--muted);margin-top:4px}.gs-remarks-wrap{padding:0 0 12px;background:#fff}.gs-remarks-table{table-layout:auto}.gs-remarks-table th,.gs-remarks-table td{white-space:normal;word-break:break-word}.gs-remarks-empty{padding:22px 16px;text-align:center;color:var(--muted);font-size:12px}.gs-remark-compose{padding:16px;border-top:1px solid var(--line-soft);background:#fff}.gs-remark-compose label{display:block;font-size:12px;font-weight:600;margin-bottom:8px}.gs-remark-compose .req{color:var(--brand)}.gs-remark-compose textarea.input{min-height:86px;resize:vertical}.gs-remark-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:12px}.gs-remark-actions .btn{min-width:92px}.gs-remark-help{font-size:11px;color:var(--muted);margin-top:6px}.gs-reversal-wrap{padding:16px}.gs-reversal-table{min-width:820px!important;table-layout:auto!important;border:1px solid var(--line);border-radius:12px;overflow:hidden}.gs-reversal-table th{position:static!important;background:var(--surface-2)!important;color:#697588!important;font-size:10.5px!important;padding:10px 12px!important}.gs-reversal-table td{padding:11px 12px!important;font-size:11.5px!important}.gs-reversal-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:7px;min-height:108px;color:var(--muted);text-align:center}.gs-reversal-empty i,.gs-reversal-empty svg{width:22px;height:22px;color:var(--faint)}.gs-reversal-empty strong{font-size:12px;color:var(--text)}.gs-reversal-empty span{font-size:11px;color:var(--faint)}@media (max-width: 760px){.gs-tabs{width:100%;max-width:100%;overflow-x:auto}.gs-result-head>div:last-child{width:100%;margin-left:0!important;justify-content:flex-start;flex-wrap:wrap}.gs-result-head>div:last-child .btn{max-width:100%}.gs-order-grid{grid-template-columns:minmax(0,1fr);padding:14px}.gs-tracking-wrap{padding:18px 13px 24px}.gs-timeline{padding-left:0}.gs-timeline:before{left:19px;transform:none}.gs-track-item{grid-template-columns:40px minmax(0,1fr);min-height:0;padding:0 0 16px}.gs-track-item:last-child{padding-bottom:0}.gs-track-node{grid-column:1;width:34px;height:34px;align-self:start;margin-top:8px}.gs-track-item.left .gs-track-card,.gs-track-item.right .gs-track-card{grid-column:2;justify-self:stretch;text-align:left;margin:0 0 0 8px;width:auto}.gs-track-item.left .gs-track-card:after,.gs-track-item.right .gs-track-card:after{left:-17px;right:auto;width:16px}.gs-track-item.left .gs-track-title,.gs-track-item.left .gs-track-user{justify-content:flex-start}.gs-client-wrap{padding:14px}}.kb-stat-row{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:16px}.kb-stat{position:relative;min-height:92px;padding:15px 16px}.kb-stat .ks-n{font-size:11.5px;font-weight:600;color:var(--muted);display:flex;align-items:center;gap:6px}.kb-stat .ks-n i,.kb-stat .ks-n svg{width:14px;height:14px;color:var(--faint)}.kb-stat .ks-v{font-size:26px;font-weight:700;margin-top:6px}.kb-tag{display:inline-flex;align-items:center;font-size:10.5px;font-weight:600;color:var(--muted);background:var(--surface-2);border:1px solid var(--line);border-radius:999px;padding:3px 8px;white-space:nowrap}.cat-chip{display:inline-flex;align-items:center;gap:4px;font-size:10.75px;font-weight:700;border-radius:7px;padding:4px 9px;background:var(--primary-soft);color:var(--brand-ink);border:1px solid var(--brand-200);white-space:nowrap}.cat-chip.inline{font-size:11.5px;vertical-align:baseline;cursor:pointer}#screen-kb .filter-bar{display:flex;align-items:center;gap:12px}#screen-kb .filter-bar .search-wrap{width:100%;min-width:0;flex:1}#screen-kb table.data td{vertical-align:top}#screen-kb table.data td:first-child{padding-top:15px;padding-bottom:15px}#screen-kb table.data td:nth-child(n+2){overflow:visible}#screen-kb .cell-sub{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}#screen-kb td.actions{vertical-align:middle}.kbe-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:16px;align-items:start}.editor-toolbar{display:flex;gap:2px;border:1px solid var(--line);border-bottom:none;border-radius:var(--radius-sm) var(--radius-sm) 0 0;background:var(--surface-2);padding:6px 8px}.editor-toolbar button{border:none;background:transparent;width:28px;height:28px;border-radius:6px;color:var(--muted);display:flex;align-items:center;justify-content:center}.editor-toolbar button:hover,.editor-toolbar button.active{background:var(--line-soft);color:var(--text)}.editor-toolbar button.active{color:var(--brand)}.editor-toolbar button i,.editor-toolbar button svg{width:14px;height:14px}.editor-toolbar .tb-note{margin-left:auto;font-size:11px;color:var(--faint);align-self:center}.editor-area{border:1px solid var(--line);border-radius:0 0 var(--radius-sm) var(--radius-sm);padding:12px 14px;min-height:180px;font-size:12.75px;line-height:1.7;outline:none}.editor-area p{margin-bottom:8px}.editor-area ul,.editor-area ol{margin:6px 0;padding-left:20px;list-style-type:disc}.editor-area ol{list-style-type:decimal}.editor-area li{margin-bottom:3px}.editor-area a,.kbd-article a{color:var(--brand);text-decoration:underline}.editor-area code,.kbd-article code{background:var(--surface-2);padding:1px 5px;border-radius:4px;font-family:monospace;font-size:.9em}.editor-area pre,.kbd-article pre{background:var(--surface-2);padding:10px 12px;border-radius:8px;overflow-x:auto;font-family:monospace;font-size:12.5px;margin:6px 0}.editor-area:focus{border-color:var(--brand);box-shadow:0 0 0 3px #398ff429}.autosuggest{position:absolute;background:var(--card);border:1px solid var(--line);border-radius:var(--radius-sm);box-shadow:var(--shadow-lg);z-index:var(--z-dropdown);width:min(300px,calc(100vw - 32px));max-height:260px;overflow-y:auto}.kb-pop{display:none;position:absolute;top:calc(100% + 4px);left:0;right:0;background:var(--card);border:1px solid var(--line);border-radius:var(--radius-sm);box-shadow:var(--shadow-lg);z-index:var(--z-dropdown);overflow:hidden;max-height:260px;overflow-y:auto}.kb-pop.show{display:block}.kb-pop .kbp-row{display:flex;align-items:center;gap:8px;padding:9px 10px;font-size:12.5px;cursor:pointer}.kb-pop .kbp-row:hover{background:var(--surface-2)}.kb-pop .kbp-cat{margin-left:auto;font-size:10.5px;color:var(--faint)}.vis-pick{display:flex;gap:10px}.vis-opt{display:flex;align-items:center;gap:7px;flex:1;justify-content:center;border:1px solid var(--line);border-radius:12px;padding:10px 12px;background:var(--card);cursor:pointer;font-size:12.5px;font-weight:600;color:var(--muted)}.vis-opt i,.vis-opt svg{width:14px;height:14px}.vis-opt.on{border-color:var(--brand);background:var(--primary-soft);color:var(--brand);box-shadow:0 0 0 1px var(--brand)}.ticket-summary{border:1px solid var(--line);border-radius:var(--radius-sm);padding:12px 14px;background:var(--surface);margin-bottom:12px}.ts-top{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.ts-sub{font-size:12px;color:var(--muted);margin-top:5px}.tabs{display:flex;gap:2px;border-bottom:1px solid var(--line);margin-bottom:14px}.tab{border:none;background:transparent;font-size:12.5px;font-weight:600;color:var(--muted);padding:10px 14px;border-bottom:2px solid transparent}.tab:hover{color:var(--text)}.tab.on{color:var(--brand);border-bottom-color:var(--brand)}.usage-pill{display:inline-flex;align-items:center;gap:5px;font-size:10.75px;font-weight:600;color:var(--muted);background:var(--surface-2);border:1px solid var(--line);border-radius:999px;padding:4px 9px;white-space:nowrap;vertical-align:middle}.audit-cell{font-size:11.5px;color:var(--muted);white-space:nowrap}.audit-cell b{color:var(--text);font-weight:600}#screen-settings .card{overflow:hidden}#screen-settings table.data td:not(.actions){overflow:visible}#screen-settings table.data td{vertical-align:middle}#screen-settings table.data td:nth-child(2){line-height:1.5}#screen-settings tr[style*=surface-2] td{background:#f7fbff}#screen-settings .settings-table th,#screen-settings .settings-table td{text-align:left}#screen-settings .settings-table th.actions,#screen-settings .settings-table td.actions{text-align:right}#screen-settings .settings-table th,#screen-settings .settings-table td,#screen-kb .kb-table th,#screen-kb .kb-table td{box-sizing:border-box}.cell-main{font-weight:600}.cell-sub{font-size:11px;color:var(--muted);margin-top:1px}.dead-chip{display:inline-flex;font-size:11.5px;font-weight:600;color:var(--muted);border-bottom:1px dotted var(--muted);cursor:help}.kbd-head{display:flex;align-items:flex-start;gap:14px;margin-bottom:18px;flex-wrap:wrap}.kbd-head .td-back{margin-top:2px}.kbd-head-main{flex:1 1 340px;min-width:0}.kbd-title{font-size:26px;font-weight:700;line-height:1.25;letter-spacing:-.01em;color:var(--text);margin:0;overflow-wrap:anywhere}.kbd-summary{font-size:12.75px;color:var(--muted);margin-top:5px;line-height:1.55;max-width:760px}.kbd-meta{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin-top:11px;font-size:11.75px;color:var(--muted)}.kbd-meta .sep{width:3px;height:3px;border-radius:50%;background:var(--faint);flex:0 0 3px}.kbd-meta .who{display:inline-flex;align-items:center;gap:6px;font-weight:600;color:var(--text)}.kbd-meta .who .avatar{width:20px;height:20px;font-size:8px}.kbd-actions{margin-left:auto}.kb-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:18px;align-items:start}.kbd-main{min-width:0;display:flex;flex-direction:column;gap:14px}.kbd-side{min-width:0;display:flex;flex-direction:column;gap:12px}.kbd-article{padding:26px 30px 22px}.kbd-article section{padding:18px 0;border-top:1px solid var(--line-soft)}.kbd-article section:first-of-type{padding-top:0;border-top:0}.kbd-article section:last-of-type{padding-bottom:4px}.kbd-article h2{display:flex;align-items:center;gap:8px;font-size:16.5px;font-weight:700;color:var(--text);margin:0 0 9px}.kbd-article h2 i,.kbd-article h2 svg{width:15px;height:15px;color:var(--brand);flex:0 0 15px;stroke-width:2.1}.kbd-article h3{font-size:13.5px;font-weight:700;color:var(--text);margin:14px 0 6px}.kbd-article p{font-size:13.25px;line-height:1.7;color:var(--text);margin:0 0 10px}.kbd-article p:last-child{margin-bottom:0}.kbd-article ol,.kbd-article ul{margin:4px 0 10px;padding-left:22px;display:grid;gap:7px}.kbd-article li{font-size:13.25px;line-height:1.65;color:var(--text)}.kbd-article li::marker{color:var(--brand);font-weight:700}.kbd-note{display:flex;gap:9px;align-items:flex-start;margin:12px 0 2px;padding:11px 13px;border:1px solid var(--tag-high-bd);background:var(--tag-high-bg);border-radius:10px;font-size:12.25px;line-height:1.55;color:#92400e}.kbd-note i,.kbd-note svg{width:15px;height:15px;flex:0 0 15px;margin-top:1px}.kbd-note.info{border-color:var(--brand-200);background:var(--brand-50);color:var(--brand-ink)}.kbd-feedback{padding:16px 18px;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface)}.kbd-fb-q{font-size:13px;font-weight:700;margin-bottom:10px}.kbd-fb-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.kbd-fb-row .btn.on{border-color:var(--brand);color:var(--brand-ink);background:var(--primary-soft)}.kbd-fb-count{font-size:11.5px;color:var(--muted);margin-left:auto}.kbd-fb-comment{margin-top:11px;display:grid;gap:8px}.kbd-fb-comment .btn{justify-self:start}.kbd-side .kv .v{text-align:right;justify-self:end}.kbd-side .kv .v .cat-chip{margin-left:auto}.kbd-tags{display:flex;flex-wrap:wrap;gap:6px;padding:6px 17px 15px;justify-content:flex-end}.kbd-rel{padding:4px 8px 10px;display:flex;flex-direction:column}.kbd-rel button{display:flex;align-items:center;gap:9px;width:100%;padding:9px;border:0;background:transparent;border-radius:9px;text-align:left;font-size:12.25px;font-weight:600;color:var(--text);cursor:pointer;min-width:0}.kbd-rel button:hover,.kbd-rel button.on{background:var(--primary-soft);color:var(--brand-ink)}#screen-sg-form .sg-step{display:flex;align-items:center;gap:8px;margin-bottom:8px}#screen-sg-form .sg-step-n{flex:0 0 20px;font-size:11.5px;font-weight:700;color:var(--brand);text-align:right}#screen-sg-form .sg-step .input{flex:1 1 auto;min-width:0}.kbd-rel button i,.kbd-rel button svg{width:14px;height:14px;color:var(--muted);flex:0 0 14px}.kbd-rel button .rel-t{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kbd-rel button .rel-c{font-size:10px;color:var(--faint);font-weight:600;white-space:nowrap}.kbd-vers{padding:2px 17px 14px}.kbd-ver{position:relative;padding:10px 0 10px 20px;border-bottom:1px solid var(--line-soft)}.kbd-ver:last-child{border-bottom:0}.kbd-ver:before{content:"";position:absolute;left:3px;top:16px;width:7px;height:7px;border-radius:50%;background:var(--card);box-shadow:0 0 0 2px var(--brand-200)}.kbd-ver:first-child:before{background:var(--brand);box-shadow:0 0 0 2px var(--brand-200)}.kbd-ver .vt{display:flex;align-items:baseline;gap:7px;font-size:12px;font-weight:700}.kbd-ver .vt .when{margin-left:auto;font-weight:500;color:var(--faint);font-size:10.75px;white-space:nowrap}.kbd-ver .vby{font-size:11px;color:var(--muted);margin-top:2px}.kbd-ver .vnote{font-size:11.75px;color:var(--text);margin-top:3px;line-height:1.5}.kbd-empty{display:flex;gap:8px;align-items:flex-start;padding:13px 17px 16px;font-size:11.75px;color:var(--muted);line-height:1.5}.kbd-empty i,.kbd-empty svg{width:14px;height:14px;flex:0 0 14px;color:var(--faint);margin-top:1px}@media (max-width: 1180px){.kb-detail-grid{grid-template-columns:1fr}}#screen-userrole table.data{min-width:860px}.role-name-cell{display:flex;align-items:center;gap:10px;min-width:0}.role-name-cell .ric{width:30px;height:30px;border-radius:9px;background:var(--primary-soft);color:var(--brand);display:flex;align-items:center;justify-content:center;flex:0 0 30px}.role-name-cell .ric i,.role-name-cell .ric svg{width:14px;height:14px}.role-description{font-size:11.75px;color:var(--muted);line-height:1.45}.role-perm-count{font-size:11.5px;font-weight:700;color:var(--brand-ink);white-space:nowrap}.role-combined-badge{display:inline-flex;align-items:center;gap:5px;margin-top:4px;padding:3px 8px;border-radius:999px;background:var(--purple-soft);color:var(--purple-deep);font-size:10px;font-weight:700}.role-combined-badge i,.role-combined-badge svg{width:11px;height:11px}.perm-inherited-note{display:flex;align-items:flex-start;gap:9px;margin:-4px 0 16px;padding:11px 13px;border:1px solid var(--brand-200);border-radius:var(--radius-sm);background:var(--primary-soft);color:var(--brand-ink);font-size:11.75px;line-height:1.5}.perm-inherited-note i,.perm-inherited-note svg{width:15px;height:15px;flex:0 0 15px;margin-top:1px}.perm-check .perm-copy{display:flex;flex-direction:column;gap:2px;min-width:0}.perm-check .perm-label{font-size:12.5px;font-weight:650;color:inherit}.perm-check .perm-desc{font-size:10.75px;font-weight:500;line-height:1.4;color:var(--muted)}.perm-check.readonly{cursor:default;opacity:.82}.perm-check.readonly input{cursor:not-allowed}.perm-head{display:flex;align-items:center;gap:12px;padding:0 0 14px;margin-bottom:18px;border-bottom:1px solid var(--line-soft);flex-wrap:wrap}.perm-head .perm-title{font-size:16px;font-weight:700;letter-spacing:-.01em}.perm-role-chip{font-size:12px;font-weight:700;border-radius:999px;padding:5px 12px;background:var(--primary-soft);color:var(--brand)}.perm-head .spacer{flex:1}.perm-dirty-note{display:none;font-size:11px;color:var(--tag-high);font-weight:700;align-items:center;gap:6px}.perm-dirty-note.show{display:inline-flex}.perm-dirty-note i,.perm-dirty-note svg{width:13px;height:13px}.perm-layout{display:grid;grid-template-columns:260px minmax(0,1fr);gap:18px;align-items:start}.perm-group-list{display:flex;flex-direction:column;gap:4px;padding:10px}.perm-group-btn{display:flex;align-items:center;gap:9px;width:100%;border:none;background:transparent;border-radius:var(--radius-xs);padding:10px 12px;font-size:12.5px;font-weight:600;color:var(--text);text-align:left;cursor:pointer;transition:background-color .14s ease,color .14s ease}.perm-group-btn i,.perm-group-btn svg{width:14px;height:14px;flex:0 0 14px;color:var(--faint)}.perm-group-btn:hover{background:var(--surface-2)}.perm-group-btn.on{background:var(--primary-soft);color:var(--brand)}.perm-group-btn.on i,.perm-group-btn.on svg{color:var(--brand)}.perm-group-btn .cnt{margin-left:auto;font-size:10px;font-weight:700;color:var(--faint);background:var(--surface-2);border-radius:999px;min-width:34px;height:18px;display:flex;align-items:center;justify-content:center;padding:0 7px}.perm-group-btn.on .cnt{background:#fff;color:var(--brand)}.perm-check-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:10px;padding:16px}.perm-check{display:flex;align-items:center;gap:10px;border:1px solid var(--line-soft);border-radius:var(--radius-sm);padding:11px 13px;font-size:12.5px;font-weight:600;cursor:pointer;background:var(--card);transition:border-color .14s ease,background-color .14s ease}.perm-check:hover{border-color:var(--brand-200)}.perm-check.on{background:var(--primary-soft);border-color:var(--brand-200);color:var(--brand-ink)}.perm-check input{accent-color:var(--brand);width:15px;height:15px;flex:0 0 15px;margin:0;cursor:pointer}#screen-staff .filter-bar{display:grid;grid-template-columns:minmax(260px,1.6fr) minmax(180px,1fr) minmax(150px,.8fr) minmax(130px,.7fr);gap:12px}#screen-staff table.data{min-width:1140px}.staff-name-cell{display:flex;align-items:center;gap:10px;min-width:0}.staff-name-cell .sav{width:30px;height:30px;border-radius:50%;background:var(--primary-soft);color:var(--brand);font-size:10.5px;font-weight:700;display:flex;align-items:center;justify-content:center;flex:0 0 30px}.badge.stf-new{color:var(--brand);background:var(--primary-soft);border-color:var(--brand-200)}.badge.stf-active{color:var(--st-closed);background:var(--st-closed-bg);border-color:var(--st-closed-bd)}.badge.stf-inactive{color:var(--tag-normal);background:var(--tag-normal-bg);border-color:var(--tag-normal-bd)}#screen-staff-form{width:100%;min-width:0}.staff-form-card{width:100%;max-width:none;margin:0}.sform-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 18px;padding:20px}.sfield{display:flex;flex-direction:column;gap:6px;min-width:0}.sfield label{font-size:11px;font-weight:700;color:var(--muted)}.sfield label .req{color:var(--tag-urgent)}.sfield .ferr{display:none;font-size:11px;color:var(--tag-urgent);font-weight:600}.sfield.invalid .ferr{display:block}.sfield.invalid .input{border-color:var(--tag-urgent);box-shadow:0 0 0 3px #d24a4a1a}.sform-section{grid-column:1 / -1;display:flex;align-items:center;gap:8px;margin-top:6px;padding-top:14px;border-top:1px solid var(--line-soft);font-size:10.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#94a3b8}.sform-foot{display:flex;justify-content:flex-end;gap:10px;padding:16px 20px;border-top:1px solid var(--line-soft)}#screen-staff-view{width:100%;min-width:0}.sview-grid{display:grid;grid-template-columns:minmax(280px,320px) minmax(0,1fr);gap:20px;align-items:start;width:100%;max-width:none}#screen-staff-view .sview-grid>.card{min-width:0;width:100%}#screen-staff-view #svKv{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));-moz-column-gap:28px;column-gap:28px;padding-top:6px}#screen-staff-view #svKv .kv{grid-template-columns:116px minmax(0,1fr);min-width:0}#screen-staff-view #svKv .v{overflow-wrap:anywhere}.sview-profile{display:flex;flex-direction:column;align-items:center;text-align:center;padding:26px 18px 22px}.sview-profile .big-av{width:64px;height:64px;border-radius:50%;background:var(--primary-soft);color:var(--brand);font-size:20px;font-weight:700;display:flex;align-items:center;justify-content:center;margin-bottom:12px}.sview-profile .nm{font-size:15px;font-weight:700}.sview-profile .rl{font-size:12px;color:var(--muted);margin:3px 0 10px}.sview-actions{display:flex;flex-direction:column;gap:8px;width:100%;margin-top:16px}.sview-actions .btn{width:100%;justify-content:center}.sview-note{display:flex;gap:8px;align-items:flex-start;margin:0 18px 16px;padding:11px 13px;border:1px solid var(--line-soft);background:var(--surface);border-radius:var(--radius-sm);font-size:11.25px;color:var(--muted);line-height:1.5}.sview-note i,.sview-note svg{width:13px;height:13px;flex:0 0 13px;margin-top:1px;color:var(--faint)}@media (max-width: 1180px){.perm-layout{grid-template-columns:1fr}.perm-group-list{flex-direction:row;flex-wrap:wrap}.perm-group-btn{width:auto}.sview-grid{grid-template-columns:minmax(250px,290px) minmax(0,1fr)}#screen-staff-view #svKv{grid-template-columns:1fr}#screen-staff .filter-bar{grid-template-columns:1fr 1fr}}@media (max-width: 900px){.sview-grid{grid-template-columns:1fr}.sview-profile{max-width:520px;margin:0 auto}}@media (max-width: 640px){.sform-grid{grid-template-columns:1fr;padding:16px;gap:14px}.sform-foot{padding:14px 16px;flex-wrap:wrap}.sform-foot .btn{flex:1 1 140px}.perm-check-grid{grid-template-columns:1fr}.perm-head .btn{flex:1;justify-content:center}#screen-staff .filter-bar,#screen-staff-view #svKv{grid-template-columns:1fr}}@media (max-width: 900px){.kbd-actions{margin-left:0;width:100%;justify-content:flex-start}.kbd-article{padding:20px 18px 18px}}@media (max-width: 640px){.kbd-title{font-size:21px}.kbd-head{gap:10px}.kbd-actions .btn{flex:1 1 auto}.kbd-actions .icon-btn{width:100%;grid-column:1 / -1}.kbd-fb-count{margin-left:0;width:100%}}.perf-summary-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;margin-bottom:16px}.perf-stat{min-height:106px;padding:14px;border:1px solid var(--line);border-radius:14px;background:#fff;box-shadow:0 6px 18px #2934490b}.perf-stat-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.perf-stat-icon{width:34px;height:34px;border-radius:10px;display:flex;align-items:center;justify-content:center;color:var(--brand);background:var(--primary-soft)}.perf-stat-icon i,.perf-stat-icon svg{width:16px;height:16px}.perf-stat-label{font-size:10.5px;font-weight:650;color:var(--muted);margin-top:9px}.perf-stat-value{font-size:21px;font-weight:800;line-height:1.1;margin-top:4px;color:var(--text)}.perf-stat-note{font-size:9.75px;color:var(--faint);margin-top:5px}.perf-card{overflow:hidden}.perf-toolbar{display:flex;align-items:center;gap:10px;padding:13px 16px;border-bottom:1px solid var(--line-soft);background:#fff}.perf-toolbar .search-wrap{min-width:0;flex:1}#screen-performance table.data{min-width:1180px;table-layout:auto}#screen-performance table.data th,#screen-performance table.data td{white-space:nowrap}.perf-agent-cell{display:flex;align-items:center;gap:10px;min-width:170px}.perf-avatar{width:34px;height:34px;flex:0 0 34px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:var(--primary-soft);color:var(--brand);font-size:10px;font-weight:800;border:1px solid var(--brand-100)}.perf-agent-name{font-size:12.25px;font-weight:700;color:var(--text)}.perf-agent-role{font-size:10.5px;color:var(--muted);margin-top:2px}.perf-score{display:flex;align-items:center;gap:8px;min-width:116px}.perf-progress{width:64px;height:7px;border-radius:999px;background:var(--surface-2);overflow:hidden}.perf-progress span{display:block;height:100%;border-radius:999px;background:var(--brand)}.perf-score strong{font-size:11.5px}.perf-empty{padding:38px 16px;text-align:center;color:var(--muted)}.perf-empty i,.perf-empty svg{width:25px;height:25px;color:var(--faint);margin-bottom:8px}.perf-modal-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.perf-modal-kv{padding:11px 12px;border:1px solid var(--line);border-radius:11px;background:var(--surface)}.perf-modal-kv .pk{font-size:10px;color:var(--muted);font-weight:650}.perf-modal-kv .pv{font-size:13px;color:var(--text);font-weight:750;margin-top:4px}.perf-activity{margin-top:14px;padding:12px 13px;border:1px solid var(--line);border-radius:12px;font-size:11.5px;line-height:1.55;color:var(--muted)}@media (max-width: 1280px){.perf-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width: 900px){.perf-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.perf-toolbar{grid-template-columns:1fr 1fr auto}.perf-toolbar .search-wrap{grid-column:1/-1}.mobile-nav{justify-content:flex-start;overflow-x:auto;scrollbar-width:none}.mobile-nav::-webkit-scrollbar{display:none}.mobile-nav-item{flex:1 0 52px;min-width:52px}}@media (max-width: 640px){.perf-summary-grid,.perf-toolbar,.perf-modal-grid{grid-template-columns:1fr}}body:has(.overlay.show),body:has(.drawer-overlay.show){overflow:hidden}.overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-modal-overlay);align-items:center;justify-content:center;padding:24px;background:#0f27476b;backdrop-filter:blur(5px);-webkit-backdrop-filter:blur(5px);overflow-y:auto;overscroll-behavior:contain}.overlay.show{display:flex;animation:overlayFade .16s ease-out}@keyframes overlayFade{0%{opacity:0}to{opacity:1}}.modal{display:flex;flex-direction:column;width:min(520px,100%);max-height:min(88dvh,820px);overflow:hidden;background:var(--card);border:1px solid var(--line);border-radius:20px;box-shadow:var(--shadow-lg);z-index:var(--z-modal);animation:modalIn .18s ease-out}@keyframes modalIn{0%{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:none}}.modal-head{flex:0 0 auto;display:flex;align-items:flex-start;gap:10px;min-height:66px;padding:17px 20px 15px;border-bottom:1px solid var(--line-soft);background:var(--card);position:relative;z-index:2}.modal-title{font-size:15px;font-weight:700;line-height:1.3}.modal-sub{font-size:11.75px;color:var(--muted);margin-top:2px;line-height:1.45}.modal-x{margin-left:auto;width:34px;height:34px;padding:0;display:flex;align-items:center;justify-content:center;border:1px solid transparent;border-radius:9px;background:transparent;color:var(--faint)}.modal-x:hover{border-color:var(--line);background:var(--surface-2);color:var(--text)}.modal-x i,.modal-x svg{width:16px;height:16px}.modal-body{flex:1 1 auto;min-height:0;padding:17px 20px;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:stable}.modal-foot{flex:0 0 auto;display:flex;justify-content:flex-end;align-items:center;gap:8px;flex-wrap:wrap;min-height:66px;padding:12px 20px;border-top:1px solid var(--line-soft);background:var(--surface);position:relative;z-index:2}.modal-foot .btn{min-width:92px}#assignOverlay .modal{width:min(620px,100%)}#assignOverlay .ticket-summary{margin-bottom:14px;background:var(--surface)}#assignOverlay .search-wrap{width:100%;min-width:100%;margin:0 0 12px}#assignOverlay .search-wrap .input{height:46px;padding-left:42px;padding-right:14px}.dept-note{display:flex;align-items:flex-start;gap:8px;margin:0 0 12px;padding:0 2px;color:var(--muted);font-size:12.25px;line-height:1.45}.dept-note i,.dept-note svg{width:16px;height:16px;flex:0 0 16px;margin-top:1px;color:var(--muted);vertical-align:middle}#agentList{display:grid;gap:10px}.agent-row{display:flex;align-items:center;gap:12px;min-height:70px;padding:12px 14px;border:1px solid var(--line);border-radius:14px;background:var(--card);cursor:pointer}.agent-row:hover{border-color:var(--brand-200)}.agent-row input{width:16px;height:16px;min-width:16px;flex:0 0 16px;margin:0 2px 0 0;accent-color:var(--brand)}.agent-row>div:nth-child(3){flex:1;min-width:0}.agent-row.sel{border-color:var(--brand);background:var(--primary-soft);box-shadow:0 0 0 1px var(--brand)}.workload{margin-left:auto;min-width:56px;text-align:right}.workload .wv{font-weight:700;font-size:12.5px}.workload .wk{font-size:10px;color:var(--faint);text-transform:uppercase;letter-spacing:.04em}.drawer-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-drawer-overlay);justify-content:flex-end;background:#0f274761;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);overscroll-behavior:contain}.drawer-overlay.show{display:flex}.drawer{display:flex;flex-direction:column;width:min(680px,100%);height:100dvh;background:var(--surface);border-radius:22px 0 0 22px;box-shadow:var(--shadow-lg);z-index:var(--z-drawer);overflow:hidden;animation:slideIn .18s ease}@keyframes slideIn{0%{transform:translate(24px);opacity:.6}to{transform:none;opacity:1}}.drawer-head{display:flex;align-items:flex-start;gap:10px;min-height:66px;padding:17px 20px;background:var(--card);border-bottom:1px solid var(--line)}.drawer-body{flex:1;overflow-y:auto;padding:16px 20px 28px;overscroll-behavior:contain}.toast{display:none;position:fixed;bottom:24px;right:24px;z-index:var(--z-toast);align-items:center;gap:9px;min-height:46px;max-width:min(420px,calc(100vw - 32px));padding:12px 16px;border-radius:13px;background:#223047;color:#f9fafb;font-size:12.5px;font-weight:500;box-shadow:var(--shadow-lg)}.toast.show{display:flex}.toast i,.toast svg{width:16px;height:16px;color:#4ade80;flex-shrink:0}.login-screen{width:100vw;height:100vh;height:100dvh;min-height:0;display:flex;overflow:hidden;background:#f7f9fc}.login-shell{display:grid;grid-template-columns:minmax(390px,47%) minmax(0,1fr);width:100%;height:100%;min-height:0;overflow:hidden}.login-brand-panel{position:relative;overflow:hidden;display:grid;grid-template-rows:auto auto minmax(190px,1fr) auto;min-height:0;padding:clamp(26px,3.8vh,44px) clamp(30px,3.6vw,50px) clamp(18px,2.4vh,28px);color:#fff;background:linear-gradient(145deg,#e93439,#f04843 48%,#ff704b)}.login-orbits{position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none;overflow:hidden}.login-orbits span{position:absolute;border:1px solid rgba(255,255,255,.16);border-radius:50%}.login-orbits span:nth-child(1){width:520px;height:520px;left:-40px;bottom:-120px}.login-orbits span:nth-child(2){width:360px;height:360px;left:40px;bottom:-20px}.login-orbits span:nth-child(3){width:200px;height:200px;left:120px;bottom:80px}.login-plus{position:absolute;color:#ffffff8c;pointer-events:none;font-weight:400;line-height:1}.login-plus i,.login-plus svg{width:100%;height:100%}.login-dot{position:absolute;border-radius:50%;border:2px solid rgba(255,255,255,.55);pointer-events:none}.login-brand{position:relative;z-index:2;display:flex;align-items:center;gap:14px}.login-brand-mark{width:60px;height:60px;border-radius:16px;background:#fff;display:flex;align-items:center;justify-content:center;flex:0 0 60px;box-shadow:0 14px 30px #96201c47}.login-brand-mark i,.login-brand-mark svg{width:30px;height:30px;color:var(--primary)}.login-brand-name{font-size:26px;font-weight:800;letter-spacing:-.02em;line-height:1.05}.login-brand-sub{font-size:12px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#ffffffd1;margin-top:3px}.login-welcome{position:relative;z-index:2;margin-top:clamp(22px,4vh,42px)}.login-welcome-title{font-size:clamp(30px,3vw,42px);font-weight:800;letter-spacing:-.03em;line-height:1.06}.login-welcome-text{max-width:430px;font-size:clamp(14px,1.25vw,16px);line-height:1.58;color:#ffffffe6;margin-top:14px}.login-illustration{position:relative;z-index:2;min-height:210px;margin-top:10px;overflow:visible;display:flex;align-items:center;justify-content:center}.login-illustration svg{width:100%;height:auto;max-height:260px}.login-card-float{position:absolute;background:#ffffff29;border:1px solid rgba(255,255,255,.26);border-radius:16px;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);box-shadow:0 16px 34px #96201c29}.login-support-card{left:2%;top:14%;width:min(292px,58%);padding:16px;display:flex;align-items:center;gap:12px;transform:rotate(-4deg)}.login-support-card .lc-icon{width:42px;height:42px;border-radius:12px;background:#ffffff38;display:flex;align-items:center;justify-content:center;flex:0 0 42px}.login-support-card .lc-icon i,.login-support-card .lc-icon svg{width:22px;height:22px;color:#fff}.login-line{height:9px;border-radius:99px;background:#ffffff6b}.login-line.sm{width:70%;background:#ffffff47;margin-top:8px}.login-checklist{left:0;bottom:18%;width:min(278px,57%);padding:16px 20px;transform:rotate(-2deg)}.login-check-row{display:flex;align-items:center;gap:12px;margin:11px 0}.login-check-row .cb{width:22px;height:22px;border-radius:50%;background:#ffffff4d;display:flex;align-items:center;justify-content:center;flex:0 0 22px}.login-check-row .cb i,.login-check-row .cb svg{width:13px;height:13px;color:#fff}.login-chart-card{left:38%;bottom:25%;width:min(192px,39%);height:126px;padding:15px;display:flex;align-items:flex-end;gap:8px;transform:rotate(3deg)}.login-bar{flex:1;border-radius:5px 5px 0 0;background:#ffffff8c}.login-tile{position:absolute;width:72px;height:72px;border-radius:18px;background:#ffffff2e;border:1px solid rgba(255,255,255,.3);display:flex;align-items:center;justify-content:center;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);box-shadow:0 12px 26px #96201c29}.login-tile i,.login-tile svg{width:28px;height:28px;color:#fff}.login-tile.t-user{right:12%;top:8%;transform:rotate(6deg)}.login-tile.t-ticket{right:5%;bottom:30%;transform:rotate(-8deg)}.login-tile.t-chat{left:31%;bottom:16%;width:58px;height:58px;transform:rotate(-4deg)}.login-tile.t-chat i,.login-tile.t-chat svg{width:24px;height:24px}.login-features{position:relative;z-index:4;align-self:end;display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:10px;padding-top:10px;border-top:1px solid rgba(255,255,255,.12)}.login-feature{display:grid;grid-template-columns:38px minmax(0,1fr);gap:10px;align-items:start;min-width:0;color:#fff}.login-feature-icon{width:38px;height:38px;border-radius:11px;display:flex;align-items:center;justify-content:center;background:#ffffffeb;color:var(--primary);box-shadow:0 8px 18px #96201c24}.login-feature-icon i,.login-feature-icon svg{width:17px;height:17px;stroke-width:2.1}.login-feature-title{font-size:11.5px;font-weight:800;line-height:1.25;margin-top:1px}.login-feature-text{font-size:9.75px;line-height:1.45;color:#ffffffdb;margin-top:3px}@media (max-width: 1200px) and (min-width: 901px){.login-features{gap:10px}.login-feature{grid-template-columns:34px minmax(0,1fr);gap:8px}.login-feature-icon{width:34px;height:34px;border-radius:10px}.login-feature-title{font-size:10.75px}.login-feature-text{font-size:9px}}@media (min-width: 901px) and (max-height: 820px){.login-features{gap:10px;margin-top:8px;padding-top:0}.login-feature{grid-template-columns:32px minmax(0,1fr);gap:8px}.login-feature-icon{width:32px;height:32px;border-radius:9px}.login-feature-icon i,.login-feature-icon svg{width:15px;height:15px}.login-feature-title{font-size:10.25px}.login-feature-text{font-size:8.75px;line-height:1.35}}@media (min-width: 901px) and (max-height: 700px){.login-brand-panel{grid-template-rows:auto auto minmax(135px,1fr) auto;padding-top:22px;padding-bottom:14px}.login-brand-mark{width:48px;height:48px;flex-basis:48px;border-radius:13px}.login-brand-mark i,.login-brand-mark svg{width:24px;height:24px}.login-brand-name{font-size:21px}.login-brand-sub{font-size:10px}.login-welcome{margin-top:16px}.login-welcome-title{font-size:30px}.login-welcome-text{font-size:13px;margin-top:8px;line-height:1.45}.login-illustration{min-height:128px;margin-top:6px}.login-support-card{top:6%;width:min(230px,53%);padding:10px}.login-checklist{bottom:13%;width:min(220px,50%);padding:9px 13px}.login-chart-card{bottom:18%;height:88px;width:min(154px,36%);padding:10px}.login-tile{width:50px;height:50px;border-radius:14px}.login-tile i,.login-tile svg{width:22px;height:22px}.login-features{display:grid!important;gap:8px;margin-top:6px;padding-top:7px}.login-feature{grid-template-columns:28px minmax(0,1fr);gap:7px}.login-feature-icon{width:28px;height:28px;border-radius:8px}.login-feature-icon i,.login-feature-icon svg{width:14px;height:14px}.login-feature-title{font-size:9.5px}.login-feature-text{font-size:7.75px;line-height:1.25}}@media (max-width: 900px){.login-features{display:none!important}}.login-form-area{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;min-height:0;overflow-y:auto;padding:24px 36px;background:linear-gradient(145deg,#fff,#f7f9fc)}.login-card{width:min(560px,100%);background:#fff;border:1px solid rgba(224,230,238,.75);border-radius:22px;box-shadow:0 24px 60px #23324b1a,0 5px 16px #23324b0d;padding:clamp(32px,4.6vh,48px) clamp(34px,3.8vw,52px)}.login-card h1{font-size:clamp(28px,3vh,34px);font-weight:800;letter-spacing:-.02em;color:var(--text)}.login-card .login-sub{font-size:15px;color:var(--muted);margin-top:6px}.auth-field{margin-top:18px}.auth-field:first-of-type{margin-top:22px}.auth-field label{display:block;font-size:13px;font-weight:700;color:var(--text);margin-bottom:8px}.auth-input-wrap{position:relative;display:flex;align-items:center}.auth-input-wrap>.lead-icon{position:absolute;left:16px;display:inline-flex;color:var(--faint);pointer-events:none}.auth-input-wrap>.lead-icon i,.auth-input-wrap>.lead-icon svg{width:18px;height:18px}.auth-input{width:100%;height:52px;border:1px solid #dde4ec;border-radius:10px;background:#fff;padding:0 48px;font-size:14px;color:var(--text);transition:border-color .15s ease,box-shadow .15s ease}.auth-input::-moz-placeholder{color:var(--faint)}.auth-input::placeholder{color:var(--faint)}.auth-input:hover{border-color:var(--brand-200)}.auth-input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #ff575329}.auth-toggle{position:absolute;right:10px;width:36px;height:36px;border-radius:8px;border:none;background:transparent;color:var(--faint);display:flex;align-items:center;justify-content:center}.auth-toggle:hover{background:var(--primary-soft);color:var(--brand)}.auth-toggle i,.auth-toggle svg{width:18px;height:18px}.auth-field.invalid .auth-input{border-color:var(--tag-urgent);box-shadow:0 0 0 3px #d24a4a1f}.auth-err{display:none;align-items:center;gap:6px;font-size:12.5px;font-weight:600;color:var(--tag-urgent);margin-top:7px}.auth-field.invalid .auth-err{display:flex}.auth-err i,.auth-err svg{width:14px;height:14px;flex:0 0 14px}.auth-row{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;margin-top:16px}.auth-remember{display:flex;align-items:center;gap:9px;font-size:14px;color:var(--text);cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none}.auth-remember input{width:18px;height:18px;accent-color:var(--primary);cursor:pointer;flex:0 0 18px}.auth-link{border:none;background:transparent;font-size:14px;font-weight:700;color:var(--primary);cursor:pointer;padding:0}.auth-link:hover{color:var(--brand-ink);text-decoration:underline}.auth-submit{width:100%;height:52px;margin-top:18px;border:none;border-radius:11px;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:10px;font-size:15.5px;font-weight:700;color:#fff;background:linear-gradient(90deg,#f0363c,#ff6848);box-shadow:0 8px 20px #f0363c47;transition:filter .15s ease,transform .05s ease,opacity .15s ease}.auth-submit:hover{filter:brightness(.95)}.auth-submit:active{transform:translateY(1px)}.auth-submit:disabled{opacity:.75;cursor:progress}.auth-spinner{width:18px;height:18px;border:2.5px solid rgba(255,255,255,.45);border-top-color:#fff;border-radius:50%;animation:authspin .7s linear infinite}@keyframes authspin{to{transform:rotate(360deg)}}.login-footer{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:center;font-size:11.5px;color:var(--muted);flex:0 0 auto}.login-footer .dot-sep{color:var(--faint)}.login-footer button{border:none;background:transparent;font-size:12.5px;color:var(--primary);font-weight:700;cursor:pointer;padding:0}.login-footer button:hover{text-decoration:underline}.login-mobile-brand{display:none}@media (max-width: 900px){.login-shell{grid-template-columns:1fr}.login-brand-panel{display:none}.login-form-area{padding:0;min-height:100vh;min-height:100dvh;justify-content:flex-start}.login-mobile-brand{display:flex;align-items:center;gap:12px;width:100%;padding:22px 24px;color:#fff;background:linear-gradient(135deg,#e93439,#ff704b)}.login-mobile-brand .m-mark{width:42px;height:42px;border-radius:12px;background:#fff;display:flex;align-items:center;justify-content:center;flex:0 0 42px}.login-mobile-brand .m-mark i,.login-mobile-brand .m-mark svg{width:22px;height:22px;color:var(--primary)}.login-mobile-brand .m-name{font-size:17px;font-weight:800;letter-spacing:-.01em}.login-mobile-brand .m-sub{font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#ffffffd1;margin-top:2px}.login-card{width:100%;border:none;border-radius:0;box-shadow:none;padding:32px 24px;margin-top:6px}.login-footer{padding:18px 24px 26px}}@media (max-width: 1200px) and (min-width: 901px){.login-brand-panel{padding:40px}.login-card{padding:44px 40px}}@media (min-width: 901px) and (max-height: 820px){.login-brand-panel{padding-top:28px;padding-bottom:24px}.login-brand-mark{width:52px;height:52px;flex-basis:52px;border-radius:14px}.login-brand-mark i,.login-brand-mark svg{width:26px;height:26px}.login-brand-name{font-size:23px}.login-brand-sub{font-size:10.5px}.login-welcome{margin-top:30px}.login-welcome-title{font-size:38px}.login-welcome-text{margin-top:12px;font-size:14px;line-height:1.5}.login-illustration{margin-top:10px}.login-support-card{top:20%;transform:rotate(-3deg) scale(.92);transform-origin:left top}.login-checklist{bottom:2%;transform:rotate(-2deg) scale(.9);transform-origin:left bottom}.login-chart-card{bottom:10%;transform:rotate(3deg) scale(.9);transform-origin:left bottom}.login-tile{transform:scale(.88)}.login-tile.t-user{top:13%;transform:rotate(6deg) scale(.88)}.login-tile.t-ticket{bottom:20%;transform:rotate(-8deg) scale(.88)}.login-tile.t-chat{bottom:2%;transform:rotate(-4deg) scale(.88)}.login-form-area{padding-top:18px;padding-bottom:18px;gap:9px}.login-card{padding-top:28px;padding-bottom:28px}.login-card h1{font-size:28px}.login-card .login-sub{font-size:13px}.auth-field{margin-top:14px}.auth-field:first-of-type{margin-top:18px}.auth-input{height:48px}.auth-row{margin-top:13px}.auth-submit{height:48px;margin-top:14px}.login-footer{font-size:10.5px}}@media (max-width: 1280px){.content{padding:20px 22px 26px}.kpi-row{grid-template-columns:repeat(3,minmax(0,1fr))}#screen-tickets .filter-bar{grid-template-columns:minmax(240px,1fr) repeat(3,minmax(132px,1fr))}.td-head{grid-template-columns:auto auto auto 1fr;align-items:flex-start}.td-head #lifeBar{grid-column:1 / -1;justify-self:start}}@media (max-width: 1180px){:root{--sidebar-w: 78px}.sidebar{padding:0}.sb-top{padding:16px 10px 12px}.sb-brand{justify-content:center;padding:0}.sb-brand-name,.sb-brand-sub{display:none}.sb-nav{padding:14px 10px 8px;gap:4px}.sb-pill{left:10px;border-radius:16px}.sb-pill:before,.sb-pill:after{display:none}.sb-item{justify-content:center;gap:0;padding:0;font-size:0;border-radius:16px}.sb-item .sb-count{position:absolute;top:2px;right:4px;margin-left:0;font-size:9px;min-width:18px;height:16px}.sb-item[data-tip]:after{display:block}.sb-foot{padding:6px 10px 14px}.sb-foot-btn{justify-content:center;padding:0;font-size:0;gap:0;border-radius:16px}.sb-copy{display:none}.donut-card{margin-top:0}.dash-grid,.nt-layout,.global-search-shell,.kbe-layout{grid-template-columns:1fr}.waybill-rail{position:static}#screen-dashboard .kpi-row{grid-template-columns:repeat(3,minmax(0,1fr))}#screen-dashboard .overdue-head span:last-child,#screen-dashboard .overdue-row span:last-child{display:none}#screen-dashboard .overdue-head,#screen-dashboard .overdue-row{grid-template-columns:84px minmax(220px,1fr) 118px 88px 86px}.td-grid{grid-template-columns:1fr 1fr}.td-grid>div:last-child{grid-column:1 / -1}#screen-kb .filter-bar{grid-template-columns:1fr 1fr 1fr}}@media (max-width: 1024px){.content{padding:20px}#screen-tickets .filter-bar{grid-template-columns:1fr 1fr}#screen-tickets .filter-bar .search-wrap{grid-column:1 / -1}}@media (max-width: 900px){:root{--mobile-nav-h: 70px}body{padding:0}.app{position:static;inset:auto;display:block;width:100%;max-width:none;height:auto;min-height:100dvh;border-radius:0;box-shadow:none;overflow:visible}.sidebar{display:none}.sidebar.mobile-open{display:flex!important;position:fixed;top:0;left:0;bottom:0;z-index:9999;height:100dvh;width:240px;box-shadow:0 10px 40px #0003}.sidebar.mobile-open .sb-brand-name,.sidebar.mobile-open .sb-brand-sub,.sidebar.mobile-open .sb-copy{display:block}.sidebar.mobile-open .sb-item,.sidebar.mobile-open .sb-foot-btn{justify-content:flex-start;padding:0 16px;font-size:11px;gap:10px;border-radius:8px}.sidebar.mobile-open .sb-pill{display:block;width:calc(100% + 13px)!important}.sidebar.mobile-open .sb-pill:before,.sidebar.mobile-open .sb-pill:after{display:block}.sidebar.mobile-open .sb-nav{-webkit-overflow-scrolling:touch;overflow-y:auto;overscroll-behavior:contain}.main,.content{width:100%}.content{padding:16px 16px 24px;min-height:100dvh;height:auto;border-radius:0;border:0;overflow:visible}body{padding-bottom:calc(var(--mobile-nav-h) + env(safe-area-inset-bottom))}.content{padding-bottom:calc(90px + env(safe-area-inset-bottom))}.shell-topbar{position:sticky;top:0;z-index:var(--z-sticky);background:#fffffff5;margin:-2px 0 15px;padding:8px 0 10px}.shell-topbar>.icon-btn{width:40px;height:40px}.shell-avatar{width:40px;height:40px}.page-head{align-items:flex-start;gap:10px}.page-actions{margin-left:0;width:100%;justify-content:flex-start;gap:8px}.page-actions>.btn,.page-actions>select.input{flex:1 1 auto}.mobile-nav{position:fixed;left:10px;right:10px;bottom:calc(8px + env(safe-area-inset-bottom));height:64px;padding:3px 8px;display:flex;align-items:center;justify-content:space-around;gap:2px;background:#fffffff2;border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow-lg);backdrop-filter:blur(18px);-webkit-backdrop-filter:blur(18px);z-index:var(--z-drawer)}#screen-dashboard .kpi-row{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.vbar-plot{height:180px;gap:3px}.vbar{width:8px}.vbar-x span{font-size:9px}.seg-tabs{gap:12px}#screen-dashboard .kpi-card{min-height:128px}#screen-dashboard .overdue-head{display:none}#screen-dashboard .overdue-row{display:grid;grid-template-columns:auto 1fr auto;gap:6px 10px;min-height:0;margin:10px 12px;padding:12px;border:1px solid var(--line-soft);border-radius:13px}#screen-dashboard .overdue-row>span{display:block!important}#screen-dashboard .overdue-row>span:nth-child(2){grid-column:2/-1;white-space:normal!important;font-weight:600}#screen-dashboard .overdue-row>span:nth-child(3){grid-column:2;font-size:11px}#screen-dashboard .overdue-row>span:nth-child(4){grid-column:3;grid-row:2}#screen-dashboard .overdue-row>span:nth-child(5){grid-column:1;grid-row:2;font-size:11px}#screen-dashboard .overdue-row>span:nth-child(6){display:none!important}.tile-row{grid-template-columns:repeat(2,minmax(0,1fr))}#screen-tickets .filter-bar{grid-template-columns:1fr 1fr}.td-head{grid-template-columns:1fr;align-items:flex-start}.td-head #lifeBar{grid-column:auto;justify-self:start}.reminder-card{grid-template-columns:1fr}.reminder-card .ract{justify-content:flex-start}.td-grid{grid-template-columns:1fr}.td-grid>div:last-child{grid-column:auto}#screen-kb .filter-bar,#screen-settings .filter-bar{grid-template-columns:1fr}.overlay{align-items:flex-end;padding:0}.modal{width:100%;max-width:none;max-height:92dvh;border-radius:22px 22px 0 0;animation:sheetIn .2s ease-out}@keyframes sheetIn{0%{transform:translateY(24px);opacity:.7}to{transform:none;opacity:1}}.modal-foot{padding:12px 18px calc(12px + env(safe-area-inset-bottom))}.role-pop{position:fixed;left:12px;right:12px;bottom:80px;width:auto;max-height:52dvh}.toast{left:16px;right:16px;bottom:82px;max-width:none}.drawer{width:100%;max-width:100%;border-radius:0}table.data td.actions>.table-action-row{justify-content:flex-start;margin-left:0}}@media (max-width: 640px){.content{padding:14px 12px 22px;padding-bottom:calc(24px + env(safe-area-inset-bottom))}.shell-topbar{gap:7px}.shell-search{display:none}.shell-topbar>.icon-btn,.shell-avatar{width:38px;height:38px}.page-title{font-size:21px}.page-sub{font-size:11.75px}.page-actions{display:grid;grid-template-columns:1fr;gap:8px}.page-actions>.btn,.page-actions>select.input{width:100%}#screen-dashboard .kpi-row,.tile-row,.kb-stat-row{grid-template-columns:1fr}#screen-dashboard .kpi-card{min-height:122px}#screen-dashboard .donut-wrap{flex-direction:column;padding:20px 16px}#screen-dashboard .legend{width:100%;max-width:none}#screen-tickets .filter-bar{grid-template-columns:1fr;gap:9px}.grid-2,.radio-cards,.tag-pick,.vis-pick{grid-template-columns:1fr}.lookup-row{flex-direction:column}.lookup-row .btn{width:100%}.gs-kv-grid{grid-template-columns:1fr}.td-back{width:36px;height:36px}select.input.detail-status-select{width:100%;min-width:0}.card-head{padding:13px 14px}.modal-head{padding:15px 16px 12px}.modal-body{padding:14px 16px}.modal-foot{display:grid;grid-template-columns:1fr 1fr;padding:12px 16px calc(12px + env(safe-area-inset-bottom))}.modal-foot .btn{width:100%}.modal-foot .btn:last-child:nth-child(odd){grid-column:1 / -1}.attach-row{grid-template-columns:auto minmax(0,1fr);grid-template-areas:"icon text" ". actions"}.attach-row .ficon{grid-area:icon}.attach-row>div:nth-child(2){grid-area:text}.attach-row button:nth-of-type(1){grid-area:actions;justify-self:start}.attach-row button:nth-of-type(2){grid-area:actions;justify-self:end}.tag-menu,.status-popover{position:fixed;left:12px;right:12px;top:auto;bottom:82px}.autosuggest,.kb-pop{position:fixed;left:12px;right:12px;top:auto;bottom:82px;width:auto;max-height:40dvh}}@media (min-width: 901px){html,body{width:100%;height:100vh;min-height:0;margin:0;padding:0;overflow:hidden;background:var(--card)}.app{position:fixed;top:0;right:0;bottom:0;left:0;width:100%;height:100vh;min-height:0;max-width:none;margin:0;padding:0;border-radius:0;box-shadow:none;overflow:hidden}.sidebar{height:100%;border-radius:0}.main{height:100%;min-height:0}.content{height:100%;min-height:0;overflow-y:auto}}@supports (height: 100dvh){@media (min-width: 901px){html,body,.app{height:100dvh}}}@media (min-width: 901px){.login-checklist{bottom:24%!important;transform:rotate(-2deg) scale(1.04)!important;transform-origin:left bottom!important}.login-chart-card{bottom:31%!important;transform:rotate(3deg) scale(1.04)!important;transform-origin:left bottom!important}.login-tile.t-chat{bottom:22%!important;transform:rotate(-4deg) scale(1.04)!important}.login-features{position:relative!important;bottom:24px!important;gap:18px!important;margin-top:0!important;padding-top:14px!important}.login-feature{grid-template-columns:44px minmax(0,1fr)!important;gap:11px!important}.login-feature-icon{width:44px!important;height:44px!important;border-radius:13px!important}.login-feature-icon i,.login-feature-icon svg{width:19px!important;height:19px!important}.login-feature-title{font-size:12.5px!important}.login-feature-text{font-size:10.25px!important;line-height:1.42!important}}@media (min-width: 901px) and (max-height: 700px){.login-checklist{bottom:18%!important;transform:rotate(-2deg) scale(.96)!important}.login-chart-card{bottom:24%!important;transform:rotate(3deg) scale(.96)!important}.login-tile.t-chat{bottom:16%!important;transform:rotate(-4deg) scale(.94)!important}.login-features{bottom:10px!important;gap:10px!important;padding-top:8px!important}.login-feature{grid-template-columns:34px minmax(0,1fr)!important;gap:8px!important}.login-feature-icon{width:34px!important;height:34px!important;border-radius:10px!important}.login-feature-icon i,.login-feature-icon svg{width:16px!important;height:16px!important}.login-feature-title{font-size:10.5px!important}.login-feature-text{font-size:8.75px!important}}body.pre-auth{overflow:hidden!important}#loginScreen.login-screen{position:fixed;top:0;right:0;bottom:0;left:0;width:100%;height:100vh;height:100dvh;min-height:0;overflow:hidden;background:#fff;z-index:2000}#loginScreen .login-shell{display:grid;grid-template-columns:minmax(520px,56%) minmax(420px,44%);width:100%;height:100%;min-height:0;overflow:hidden;background:linear-gradient(90deg,#fff8f7,#fff6f5 44%,#fffcfb 70%,#fff)}#loginScreen .login-brand-panel{position:relative;overflow:hidden;display:grid;grid-template-rows:auto minmax(0,1fr) auto;min-height:0;padding:clamp(16px,2.2vh,24px) clamp(30px,4vw,66px) clamp(14px,2vh,22px);color:var(--text);background:transparent}#loginScreen .login-brand-panel:before{content:"";position:absolute;width:520px;height:520px;border-radius:50%;left:-250px;bottom:-340px;background:#ff575311}#loginScreen .login-brand-panel:after{content:none}#loginScreen .login-brand{position:relative;z-index:2;display:flex;align-items:center;justify-content:center;gap:12px;width:100%}#loginScreen .login-top-group{position:relative;z-index:2;min-height:clamp(190px,27vh,250px);display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:clamp(8px,1.5vh,16px) 0;transform:translateY(48px)}#loginScreen .login-top-group .login-brand{width:auto;justify-content:center;margin-bottom:10px}#loginScreen .login-top-group .login-welcome{width:100%;margin-top:clamp(14px,2vh,22px);text-align:center}#loginScreen .login-brand-mark{width:48px;height:48px;border-radius:14px;background:linear-gradient(135deg,var(--brand),var(--brand-600));display:flex;align-items:center;justify-content:center;flex:0 0 48px;color:#fff;box-shadow:0 12px 25px #ff57533d}#loginScreen .login-brand-mark i,#loginScreen .login-brand-mark svg{width:24px;height:24px;color:#fff}#loginScreen .login-brand-name{font-size:21px;font-weight:800;letter-spacing:-.025em;line-height:1;color:var(--text)}#loginScreen .login-brand-sub{margin-top:4px;color:var(--brand-ink);font-size:10px;font-weight:800;letter-spacing:.13em;text-transform:uppercase}#loginScreen .login-welcome{position:relative;z-index:2;margin-top:clamp(16px,2.7vh,30px);width:100%;text-align:center}#loginScreen .login-welcome-title{font-size:clamp(34px,4vw,58px);line-height:1.02;letter-spacing:-.05em;color:#2c3441;font-weight:800}#loginScreen .login-welcome-title .accent{color:var(--brand)}#loginScreen .login-welcome-text{margin:12px auto 0;max-width:500px;color:#687487;font-size:clamp(12.5px,1.15vw,15px);line-height:1.55;text-align:center}#loginScreen .login-illustration{position:relative;z-index:1;min-height:0;height:100%;margin:clamp(10px,1.5vh,16px) 0 -2px;display:flex;align-items:center;justify-content:center;overflow:visible;transform:translateY(-28px)}#loginScreen .login-illustration img{display:block;width:min(980px,104%);height:auto;max-height:min(59vh,560px);-o-object-fit:contain;object-fit:contain;-o-object-position:center;object-position:center;transform:none;filter:drop-shadow(0 18px 28px rgba(79,103,140,.07))}#loginScreen .login-features{position:relative!important;z-index:2!important;display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr))!important;gap:24px!important;margin:-24px 0 0!important;padding:0!important;bottom:auto!important;border-top:none!important;transform:translateY(-4px)}#loginScreen .login-feature{display:flex!important;grid-template-columns:none!important;gap:14px!important;align-items:flex-start!important;color:var(--text)!important;min-width:0}#loginScreen .login-feature-icon{width:48px!important;height:48px!important;flex:0 0 48px!important;border-radius:14px!important;background:#fff!important;color:var(--brand)!important;box-shadow:0 10px 22px #b3403c1f!important}#loginScreen .login-feature-icon i,#loginScreen .login-feature-icon svg{width:21px!important;height:21px!important;color:var(--brand)!important}#loginScreen .login-feature-title{font-size:14px!important;font-weight:800!important;line-height:1.25!important;color:#303846!important;margin:0!important}#loginScreen .login-feature-text{font-size:11.5px!important;line-height:1.45!important;color:#7a8595!important;margin-top:5px!important}#loginScreen .login-form-area{position:relative;display:flex;align-items:center;justify-content:center;min-height:0;height:100%;overflow:hidden;padding:clamp(20px,3vh,38px) clamp(28px,4vw,72px);background:transparent}#loginScreen .login-form-area:before{content:"";position:absolute;width:420px;height:420px;border-radius:50%;right:-250px;bottom:-270px;border:1px solid rgba(255,87,83,.07);box-shadow:0 0 0 70px #ff575304,0 0 0 140px #ff575303}#loginScreen .login-card{position:relative;z-index:2;width:min(560px,100%);max-height:calc(100dvh - 40px);overflow:auto;padding:clamp(28px,4.2vh,44px) clamp(30px,3.6vw,48px) clamp(24px,3vh,34px);border:none;border-radius:26px;background:#fffffff0;box-shadow:0 28px 70px #2934491a,0 8px 24px #2934490a;scrollbar-width:none}#loginScreen .login-card::-webkit-scrollbar{display:none}#loginScreen .login-card h1{font-size:clamp(31px,3.5vh,38px);letter-spacing:-.04em;line-height:1.05;color:var(--text)}#loginScreen .login-card .login-sub{margin-top:8px;color:var(--muted);font-size:14px;line-height:1.5}#loginScreen .auth-field{margin-top:18px}#loginScreen .auth-field:first-of-type{margin-top:24px}#loginScreen .auth-field label{margin-bottom:7px;font-size:13px;font-weight:750}#loginScreen .auth-input{height:54px;border-radius:13px;border-color:#dce3ed;font-size:14px}#loginScreen .auth-row{margin-top:15px}#loginScreen .auth-submit{height:54px;margin-top:20px;border-radius:14px}#loginScreen .login-demo{margin-top:14px;text-align:center;color:#8c97a6;font-size:10.5px;line-height:1.45}#loginScreen .login-demo code{padding:2px 5px;border-radius:6px;background:var(--primary-soft);color:var(--brand-ink)}#loginScreen .login-footer{margin-top:24px;padding-top:16px;border-top:1px solid #eef1f5;font-size:10.5px}#loginScreen .login-mobile-brand{display:none}@media (min-width: 901px) and (max-height: 760px){#loginScreen .login-top-group{position:relative;z-index:2;min-height:clamp(210px,29vh,268px);max-width:560px;width:100%;margin:12px auto 0;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:clamp(12px,1.8vh,18px) 0;transform:translateY(38px)}#loginScreen .login-top-group .login-welcome{width:100%;margin-top:0;text-align:center}#loginScreen .login-illustration{margin-top:10px;transform:translateY(-20px)}#loginScreen .login-brand-panel{padding-top:16px;padding-bottom:12px}#loginScreen .login-brand-mark{width:42px;height:42px;flex-basis:42px;border-radius:12px}#loginScreen .login-brand-name{font-size:18px}#loginScreen .login-welcome{margin-top:12px}#loginScreen .login-welcome-title{font-size:36px}#loginScreen .login-welcome-text{font-size:12px;margin-top:7px;line-height:1.4}#loginScreen .login-illustration img{width:min(900px,100%);max-height:min(53vh,450px);transform:none}#loginScreen .login-features{padding-top:0!important;gap:14px!important;margin-top:-14px!important;transform:translateY(-2px)}#loginScreen .login-feature-icon{width:40px!important;height:40px!important;flex-basis:40px!important}#loginScreen .login-feature-title{font-size:11.5px!important}#loginScreen .login-feature-text{font-size:9.6px!important}#loginScreen .login-form-area{padding-top:14px;padding-bottom:14px}#loginScreen .login-card{max-height:calc(100dvh - 28px);padding-top:25px;padding-bottom:22px}#loginScreen .login-card h1{font-size:29px}#loginScreen .login-card .login-sub{font-size:12.5px}#loginScreen .auth-field{margin-top:13px}#loginScreen .auth-field:first-of-type{margin-top:17px}#loginScreen .auth-input,#loginScreen .auth-submit{height:47px}#loginScreen .auth-row{margin-top:12px}#loginScreen .auth-submit{margin-top:13px}#loginScreen .login-demo{margin-top:9px;font-size:9.5px}#loginScreen .login-footer{margin-top:14px;padding-top:11px;font-size:9.5px}}@media (max-width: 1050px){#loginScreen{position:absolute;min-height:100dvh;height:auto;overflow-y:auto}#loginScreen .login-shell{grid-template-columns:1fr;height:auto;min-height:100dvh;overflow:visible}#loginScreen .login-brand-panel{min-height:540px;padding-bottom:70px}#loginScreen .login-illustration{min-height:260px}#loginScreen .login-features{display:none!important}#loginScreen .login-form-area{height:auto;min-height:0;overflow:visible;padding:0 20px 28px}#loginScreen .login-card{margin-top:-54px;width:min(620px,100%);max-height:none;overflow:visible}}@media (max-width: 620px){#loginScreen .login-brand-panel{min-height:250px;padding:20px 18px 72px}#loginScreen .login-welcome{margin-top:20px}#loginScreen .login-welcome-title{font-size:32px}#loginScreen .login-welcome-text{font-size:12.5px}#loginScreen .login-illustration{display:none}#loginScreen .login-card{padding:30px 21px 26px;border-radius:22px}#loginScreen .login-card h1{font-size:30px}#loginScreen .login-demo{display:none}}#loginScreen .login-form-stack{position:relative;z-index:2;width:min(560px,100%);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px}#loginScreen .login-form-brand{display:flex;align-items:center;justify-content:center;gap:12px;width:100%;text-align:left}#loginScreen .login-form-brand .login-brand-mark{width:48px;height:48px;flex:0 0 48px}#loginScreen .login-form-brand .login-brand-name{font-size:21px}#loginScreen .login-form-brand .login-brand-sub{font-size:10px}#loginScreen .login-form-stack .login-card{width:100%}#loginScreen .login-card h1,#loginScreen .login-card .login-sub{text-align:center}#loginScreen .login-card .login-sub{margin-left:auto;margin-right:auto}@media (min-width: 901px) and (max-height: 760px){#loginScreen .login-form-stack{gap:10px}#loginScreen .login-form-brand .login-brand-mark{width:42px;height:42px;flex-basis:42px}#loginScreen .login-form-brand .login-brand-name{font-size:18px}}#loginScreen .page-left-brand{position:absolute;top:clamp(30px,4vw,66px);left:clamp(30px,4vw,66px);z-index:5;display:flex;align-items:center;gap:12px}#loginScreen .page-left-brand .login-brand-mark{width:48px;height:48px;flex:0 0 48px}#loginScreen .page-left-brand .login-brand-name{font-size:21px}#loginScreen .page-left-brand .login-brand-sub{font-size:10px}#loginScreen .login-form-stack{gap:0}#loginScreen .login-card h1,#loginScreen .login-card .login-sub{text-align:left}#loginScreen .login-card .login-sub{margin-left:0;margin-right:0}@media (min-width: 901px) and (max-height: 760px){#loginScreen .page-left-brand{top:24px;left:24px}#loginScreen .page-left-brand .login-brand-mark{width:42px;height:42px;flex-basis:42px}#loginScreen .page-left-brand .login-brand-name{font-size:18px}}#screen-newticket{padding-bottom:0}#screen-newticket .waybill-rail .card[hidden],#screen-newticket #railCard.is-not-applicable{display:none!important}#screen-newticket #secE textarea#fInquiry{min-height:120px}#screen-newticket #secE textarea#fDesc{min-height:88px}#screen-newticket #secSubmit{margin-bottom:0}#screen-newticket .fs-head{background:var(--card)}#screen-newticket .form-section{margin-bottom:10px}#screen-newticket .fs-head{min-height:46px;padding:10px 16px}#screen-newticket .fs-body{padding:12px 16px 4px}#screen-newticket .field{margin-bottom:10px}#screen-newticket #secSubmit,#screen-kbeditor .submit-bar,#screen-sg-form .submit-bar{position:sticky;bottom:0;z-index:var(--z-sticky);background:var(--card);box-shadow:0 -2px 10px #23324b0f}@media (max-width: 640px){#screen-kbeditor .submit-bar,#screen-sg-form .submit-bar{padding:12px;gap:8px;flex-wrap:wrap}#screen-kbeditor .submit-bar>span[style],#screen-sg-form .submit-bar>span[style]{display:none}#screen-kbeditor .submit-bar .btn,#screen-sg-form .submit-bar .btn{flex:1 1 calc(50% - 4px);min-width:0}}@media (max-width: 640px){#screen-newticket #secSubmit{padding:12px;gap:8px;flex-wrap:wrap}#screen-newticket #secSubmit .hint-line{width:100%}#screen-newticket #secSubmit>span[style]{display:none}#screen-newticket #secSubmit .btn{flex:1 1 calc(50% - 4px);min-width:0}}@media (max-width: 420px){#screen-newticket #secSubmit .btn{flex-basis:100%;width:100%}}a{text-decoration:none}